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  • 4 people are interested

Adult Volunteers needed

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Mercy General Volunteer Services

  • 4 people are interested

The Information Desk Volunteer is the hospital liaison providing information to the patients, families, visitors, physicians and vendors. They act as a greeter when guests enter the building. Assist with information concerning patient rooms, events, and locations within the hospital. It is important that volunteer staff knows the answers to questions or can find the answer to questions when asked.

Service Duties :

  • Directing patients to appropriate registration areas, service areas, and patient’s room and waiting areas.
  • Answering the Information Desk telephone.
  • Locating the correct location of patients by using the computer terminal or census report.
  • Providing wheelchairs for visitors.
  • Providing information about deceased patients, according to procedures.
  • Directing patient to Emergency Department.
  • Accompanying visitors or patients to different areas of hospital if necessary.
  • Call hospital operator for emergencies by dialing *8.
  • Must know location of hospital service areas, restrooms, staff offices and cafeteria.
  • Also responsible for the safety of visitors in the Information Desk and Lobby areas.
  • Must be able to make sure the lobby is kept clean, by calling EVS or by picking up small things.

1 Shift

  • afternoon / 12:30 PM to 04:00 PM
    We need 2 volunteers per day at the information desk

2 More opportunities with Mercy General Volunteer Services

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About Mercy General Volunteer Services


4001 J Street, Sacramento, CA 95819, US

Mission Statement

As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all.


Mercy General Hospital, at its current site since 1925, is today a premier destination for cardiovascular services with a long list of accolades. In 2017, the national reporting agency Healthgrades recognized Mercy General Hospital as one of America’s 50 Best Hospitals for Cardiovascular Surgery and one of America’s 100 Best Hospitals for Cardiovascular Care. Mercy General also received 5-Star Ratings for Coronary Artery Bypass (15 years in a row), Valve Surgery, Heart Attack, and Heart Failure. In 2018, US World and News Report ranked Mercy General Hospital number three in California for Medicare discharges (2014-2016), and ranked in the top 10% of hospitals as high-performing in Aortic Valve, Heart Bypass, and Heart Failure procedures.

Health & Medicine


We'll work with your schedule.
This opportunity has 1 shift


4001 J StreetSacramento, CA 95819



  • English
  • Multi-Tasking
  • People Skills
  • Problem Solving
  • Reading Comprehension
  • Verbal / Written Communication




  • Background Check
  • Must be at least 50
  • Orientation or Training
  • Volunteers are needed for a 3.5 hour commitment, once a week.
  • Volunteers are required to show proof of a COVID-19 vaccine or submit an exception to volunteer.

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