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  • 149 people are interested

Become a Warmline Volunteer

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  • 149 people are interested

Launched in 2021 in Durham, NC following one of the loneliest years for millions around the world, CONTACT Line provides free, emotional support for loneliness and other mental health struggles through face-to-face virtual conversations with volunteer Listeners. We're looking for empathetic individuals (the "Listener") from all walks of life willing to become trained to support others (the "Speaker") through one-on-one video call via Zoom.

Become a Listener trained in active listening, emotional support, and strength identification from wherever you are. No professional experience required. Trained Listeners are a shoulder to lean on for individuals of any age (18+), in any location through 30-minute, one-on-one conversations via video call.

The training to become a Listener involves a didactic portion on the online learning platform Canvas (~ 3-5 hours) and a live workshop portion on Zoom where you get to put the skills you’ve learned into practice with our workshop leaders (3 1-hour workshops). Once you feel comfortable taking on a real conversation, you can start picking up conversations that individuals sign up for. We don't expect any set number of hours from our volunteers, but we do ask that everyone tries to pick up at least a few conversations each month to stay proficient at using their training to support others.

If you're ready to join our compassionate team of Listeners, complete the Listener Application so we can learn a bit more about you before you embark on training: https://airtable.com/shrHcacHeDXMSe6oJ

Please contact us at help.contactline@gmail.com with any questions.

(If you're looking to receive support from a trained Listener, follow this link: https://www.contactline.org/schedule)

More opportunities with CONTACT Line

No additional volunteer opportunities at this time.

About CONTACT Line


215 Morris St, Durham, NC 27701, US

Mission Statement

CONTACT Line strives to empower people struggling with loneliness to verbalize distress and connect with trained Listeners in their area through genuine face-to-face conversation built on human understanding and empathy.


CONTACT Line, a 501(c)(3) nonprofit based in Durham, NC provides free, comprehensive support for loneliness through online, face-to-face conversations with volunteer Listeners in both one-on-one and group settings, 24/7 online support group chats, and an extensive list of resources for loneliness and related mental health topics.

DISCLAIMER: CONTACT Line seeks to support people facing loneliness and other mental health related struggles, and is not a substitute for mental health treatment, professional health care, psychiatric care, or therapy of any kind. All information presented through the Services is for informational purposes only and is not intended as professional medical advice, diagnosis, or treatment. CONTACT Line disclaims all warranties of any kind, whether express or implied.




We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Mental Health
  • Counseling / Mental Health
  • Verbal / Written Communication




  • Must be at least 18
  • Flexible hours

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