Team Volunteer for Ronald McDonald House Charitites

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Purpose: Ronald McDonald House Charities of Chicagoland & Northwest Indiana (RMHC-CNI) provides housing, support and community so families with sick children can stay together. Team Volunteers are integral to this work by helping with the day-to-day operations of our Houses and Family Rooms. No two days as a Team Volunteer are alike, and these flexible, passionate individuals handle a variety of tasks to ensure our locations run smoothly for the families we serve.

Locations (volunteers pick one location at which to participate):

1. RMH near Advocate Children’s Hospital: 4410 W. 93 rd, Oak Lawn, IL 60453
2. RMH near Northwestern Medicine Central DuPage Hospital: ON150 Winfield Rd., Winfield, IL 60190
3. RMH near Loyola University Medical Center: 1 Airmail Rd., Hines, IL 60141
4. RMH near Lurie Children’s: 211 E. Grand Ave., Chicago, IL 60611
5. RMH near UChicago Medicine Comer Children’s Hospital: 5444 S. Drexel Ave., Chicago, IL 60615

Key Responsibilities:

• Interact professionally with guests, other volunteers, donors, visitors and RMHC-CNI staff.
• Complete simple household tasks and maintain a clean and functional space. Responsibilities vary widely but may include: cleaning, doing laundry, and changing light bulbs, as well as restocking or organizing common spaces, kitchens and storage areas.
• Work at the front desk to welcome and assist guests, accept donations, assist with administrative projects and answer the phone.
• Give tours to volunteer groups, families and other visitors.
• Help families by preparing guest rooms for their arrival, answering basic questions and directing them throughout the House or Family Room.
• Assist with the preparation for and/or cleanup of volunteer group activities.
• Remain flexible and willing to complete wide-ranging tasks to meet current needs.

Qualifications:

• Agreement with and alignment to all RMHC-CNI rules, policies and protocols, including our current, post-COVID participation requirements.
• Must be at least 18 years of age.
• Ability to work professionally and collaboratively with other volunteers and RMHC-CNI staff.
• Desire to create and maintain a caring and compassionate environment for guest families.
• Willingness to engage with and provide service to all families and visitors.
• Volunteers must be dependable, trustworthy, friendly and flexible.