How can you support relief efforts in Haiti and Afghanistan?

Learn more about resources to support people in Haiti and Afghanistan.

Read More
  • 1 person is interested
 

Disaster Recovery Client Caseworker (Perry County)

Save to Favorites

American Red Cross - Greater Pennsylvania Region

  • 1 person is interested
Image_202008250859

To get started as a Red Cross volunteer, please visit:https://volunteerconnection.redcross.org/?nd=lead&a=1874&h=193&p=592563A

The Recovery Services Client Care Program allows the Red Cross to rapidly meet disaster-caused needs by enabling clients to apply and receive financial assistance and/or community resources.

The Client Care Program Service Associate supports the recovery of disaster affected individuals, households, and communities by providing referrals, advocacy, and financial assistance through RC Care (case management system).

Responsibilities:
  • Conduct Intake by interviewing the client and opening a case in RC Care
  • Provide Financial Assistance to qualified clients.
  • Conduct Follow-up and Recovery Planning Services
  • Provide Internal Referrals
  • Provide Community Referrals
  • Assist with problem-solving and advocacy on request
  • Use RC Care to document services according to the Client Care Program Standards and Procedures
  • Services may be provided in person or virtually.
Complete the required virtual self-paced training (9 hours of training total)

Time Commitment:

Local/Regional: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.

Beyond region: Minimum of 14 days working 8- or 12-hour shifts

Required:

  • Willing and able to volunteer in person in before, during and/or after a disaster event
  • Ability to work in a continuously changing environment in which work priorities may change frequently
  • Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs
  • Kind, caring, resourceful and knowledgeable
  • Comfortable learning new online case management systems
  • Experience using Microsoft Office products
  • Able to serve the client with care, comfort and concern
  • Able to recognize the value that different perspectives and cultures bring to an organization
  • Ability to stand and/or sit for two-hour periods
  • Ability to speak clearly on phone and in person
  • Ability to work for long periods on computer and/or reading small print and/or writing
  • Valid Driver’s License (required for Divisional and National Deployments)
  • Minimum 18 years of age
  • Available to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)
  • Willing to complete 9 hours of virtual self-paced training required for position
  • Ability to read, write, and follow verbal and written instructions in English

143 More opportunities with American Red Cross - Greater Pennsylvania Region

Request failed
{{ opp.title }}
This is a Virtual Opportunity.
{{ opp.location }}
We'll work with your schedule
{{ opp.dateStr }}
{{ opp.timeStr }}
More
Opportunities

About American Red Cross - Greater Pennsylvania Region

Location:

701 Centre Ave., Reading, PA 19601, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.‚Äč

Description

The American Red Cross exists to provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world, through five key service areas:
Disaster Relief
Supporting America's Military Families
Collect lifesaving blood
Health and Safety
International Services

Community
Computers & Technology
Disaster Relief

WHEN

We'll work with your schedule.

WHERE

Multiple locations Duncannon, PA 17020

(40.39814,-77.02303)
 

SKILLS

  • Disaster Relief Care & Shelters
  • Basic Computer Skills
  • Microsoft Office Suite

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Local/Regional: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days. Beyond region: Minimum of 14 days working 8- or 12-hour shif

Report this opportunity