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American Red Cross Central California Region

DAT

Red Cross works to rapidly meet disaster-caused needs by enabling clients to apply and receive
financial assistance and/or community resources.

Recovery caseworkers support the recovery of disaster affected individuals, households, and communities by providing referrals, advocacy, and financial assistance through our Red Cross case management system.

Key Responsibilitites:

  • Conduct Intake by interviewing the client and opening a case
  • Provide Financial Assistance to qualified clients.
  • Conduct Follow-up and Recovery Planning Services
  • Provide Internal Referrals
  • Provide Community Referrals
  • Assist with problem-solving and advocacy on request
  • Document services according to the Client Care Program Standards and Procedures
  • Services may be provided in person or virtually.
  • Complete the required virtual self-paced training (9 hours of training total)
Qualifications:
  • Willing and able to volunteer in person in before, during and/or after a disaster event
  • Ability to work in a continuously changing environment in which work priorities may change frequently
  • Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs
  • Kind, caring, resourceful and knowledgeable
  • Comfortable learning new online case management systems
  • Experience using Microsoft Office products
  • Able to serve the client with care, comfort and concern
  • Able to recognize the value that different perspectives and cultures bring to an organization
  • Ability to stand and/or sit for two-hour periods
  • Ability to speak clearly on phone and in person
  • Valid Driver’s License (required for Divisional and National Deployments)
  • Minimum 18 years of age
  • Available to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)
  • Willing to complete 9 hours of virtual self-paced training required for position
  • Ability to read, write, and follow verbal and written instructions in English
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About American Red Cross Central California Region

Location:

1300 W. Shaw Ave., Ste. 4B, Fresno, CA 93711, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Types of volunteer opportunities may include:

Boots on the Ground -- Your role could be to respond to home fires and other emergencies in your community, conduct in-home smoke alarm installations, or working in a wildfire shelter providing safe accommodations.

Instructor/Presenter positions to deliver education programs focused on preparedness, disasters and how to "Be Red Cross Ready" to adults and youth.

Working behind the Scenes positions include Keep the Red Cross Running -- Your role could be administrative/office support, scheduling shifts for your fellow volunteers, or logistics management to ensure disaster relief operations have the necessary supplies and equipment.

Lead the Way -- "Leadership" volunteers guide our efforts, inspire our volunteers and hold us accountable to the highest standards. Your role could be to lead a small team of fellow volunteers, act as an advisor to a Red Cross Club for youth, or support local Red Cross services by joining an advisory board or the Board of Directors.

Tell the Red Cross Story -- Communications & Outreach volunteers educate the public about Red Cross services and stories in your community. By getting our message out, you'll educate people in need about how we can help, while attracting volunteers and donors to the mission.

You can make a difference today at by becoming a volunteer at redcross.org/volunteer

Advocacy & Human Rights
Disaster Relief
Environment

WHEN

We'll work with your schedule.

WHERE

230 NW 3rd AveVisalia, CA 93291

(36.34089,-119.29393)
 

SKILLS

  • Disaster Relief Care & Shelters
  • Disaster Response
  • Case Work / Management
  • Social Work

GOOD FOR

  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Local/Regional: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple days.

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