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Serve Those That Serve: Red Cross volunteers support US military & their families.

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American Red Cross of Southeastern PA - Headquarters

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EMAIL NED.BLOOM@REDCROSS.ORG TO LEARN MORE ABOUT THIS VOLUNTEER OPENING, AND ALL OF OUR VOLUNTEER OPPORTUNITIES -- INCLUDING LOCAL OPPORTUNITIES IN PHILADELPHIA AND BUCKS COUNTY AND NATIONAL DEPLOYMENTS (TRAINING, TRAVEL, MEALS & LODGING COVERED.)

Check out this :30 seconds of awesomeness! https://www.youtube.com/watch?v=6GAnfNVQtbQ

Every day, men and women answer our nation’s call to serve in the armed forces. The American Red Cross stands by these heroes and their families -- led by our Service to the Armed Forces volunteer caseworkers.

Typically, there are three casework situations -- Family Contact Card Casework, Family Follow Up Casework, Critical Community Service Casework -- roughly corresponding to a phase of military involvement: while enlisting, while active, and after active enlistment as a veteran.

FAMILY CONTACT CARD CASEWORK - When an individual enlists in the military, he/she provides the Red Cross with contact information of family members. Our volunteer Family Contact Card Caseworkers reach out to these military families to educate them regarding available Red Cross support programs, with an emphasis on emergency communication services.

FAMILY FOLLOW UP CASEWORK - When a military member or their family has an emergency, the Red Cross provides a service called Emergency Messaging, offering a lifeline of communications, which includes providing the military member’s command with third party independent verification of the emergency. Much of this is handled by a national 24/7 call center. Subsequently, local volunteer Family Follow Up Caseworkers review case notes and contact the family to assure messages are being delivered, answer questions, and lend a friendly voice to the Red Cross service, essentially making sure all client needs are being met.

CRITICAL COMMUNITY SERVICE CASEWORK - When a veteran, service member, or military family is facing financial or other resource troubles, they often turn to Red Cross. The range of needs and severity of conditions varies, but generally deals with housing, utilities, food, Veteran Administration (VA) benefits, or bills that cannot pay for various reasons. Our volunteer Critical Community Service Caseworkers partner with these individuals to assess needs, determine if assistance is warranted, and help to facilitate introductions to local and national resources, often becoming an advocate along the way. This assistance may take the form of making telephone calls, sending emails, arranging transportation, aiding in the completion of paperwork, etc.

QUALIFICATIONS

  • Ability to work independently, including following and implementing requests with minimal direct supervision, along with flexibility to adapt to change, negotiating compromises and tolerating ambiguity.
  • Commitment to the mission of the Red Cross, including values, fundamental principles, etc.
  • Strong oral and written communication skills, including telephone and computer skills needed to gather, organize, and disseminate information.
  • Willingness to use home telephone, computer, Internet, etc. An @redcross.org email will be provided, as necessary.
  • Ability to build effective relationships and be sensitive in human interactions to diversity inclusiveness.
  • Flexible availability as needed, including during normal business hours, weekday evenings and weekends, in Red Cross office and/or work from home. May be asked to support pre- and post-deployment Yellow Ribbon events, familiarizing eligible clients of Red Cross services.
  • Customer service orientation, tenacity, compassion, strong listening skills, attentiveness to details, etc.
  • EXTENSIVE TRAINING - 6-8 hours online courses, followed by assignment of a fellow volunteer for additional side-by-side training and guidance.

22 More opportunities with American Red Cross of Southeastern PA - Headquarters

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About American Red Cross of Southeastern PA - Headquarters

Location:

2221 Chestnut Street, Philadelphia, PA 19104, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the POWER OF VOLUNTEERS and the generosity of donors.

Description

The American Red Cross offers a wide variety of volunteer opportunities -- including:

  • Biomedical/Blood Services as an Screener, Ambassador or Driver
  • Disaster Cycle Services as a Responder (locally and/or nationally) or Recovery Caseworker
  • Emergency Preparedness as a Smoke Alarm Installer or Youth Educator
  • Logistics
  • Community Outreach
  • Volunteer Services
  • Service to the Armed Forces
  • Administration
Over 90% of what we do is done and led by amazing Red Cross Volunteers! Join our team. Meet new friends. Learn new skills. Help where and when it is needed most. All based on your interests and availability.

Community
Veterans & Military Families

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training

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