Technical Virtual Class Assistant for English Literacy Program

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Position Description:

Help support the English Literacy Program by performing technical assistance that allow staff members to focus on providing services in an efficient manner.

Location:

Online in Zoom meetings.

Key Responsibilities:

May include some/all of the following:

• Assist teacher and participants with virtual platform troubleshooting allowing the teacher to focus on teaching
• Manage the administrative side of the meeting including:
  • Helping participants join the meeting
  • Mute and unmuting participants
  • Manage participant’s video and mute/unmute
  • Rename participants when necessary to match attendance sheet
  • Assign participants to breakout rooms
  • Chat with participants (in-meeting chat) when needing to guide them in participation.
• Assist teacher with class participation and assignments (when requested)
• Attend mandatory online orientation with the Program Coordinator at the start of the school year
• Log in to platform 15 minutes before the scheduled time to prepare for student arrivals
• Stay in the class 15 minutes past the class scheduled time to end, as needed by the teacher
• Be respectful, supportive, and encouraging
• Adhere to guidelines put in place by the Program Coordinator and the teacher

Reports to: Cindy Newland, Program Coordinator

Qualifications:

• Friendly, works well with others, has a good working knowledge of the Zoom platform for meetings and technology in general, speaks enough Spanish to communicate.

Age Requirement:

This opportunity is appropriate for high school students under age 18 who are seeking SSL hours.

Support/Training:

English Literacy Program training will be provided.