Receptionist for Case Management Team

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The volunteer receptionist supports our Family & Emergency Services (FES) team by providing intake assistance. The Receptionist answers the phone, greets and directs foot traffic and assists with incoming and outgoing mail. Possible other light office duties, as needed.

Basic phone and computer skills required. You must have strong people skills and be able to interact with people in many different circumstances. Many times our visitors are in crisis and you must be able to calmly direct them. This position is needed from 9:00am-5:00pm, and you can sign up for morning and/or afternoon shifts. We will work with your schedule as needed.

Our FES program provides immediate emergency assistance and relief to families and individuals who are faced with an unexpected financial crisis. At the onset of an emergency, FES is available to offer direct, immediate assistance in the form of food, clothing, rent/mortgage assistance, utility assistance or other services that meet immediate, pressing needs. FES works with individuals in a comfortable case-by-case basis to help develop a sustainable action plan aimed at improving the long-term situation of families and individuals.