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Social Support Volunteer - Tech Assistance

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The NEST Collaborative

  • 3 people are interested
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Through the COVID-19 crisis, several Nevadans were socially isolated and experiencing loneliness. The NEST Collaborative first considered homebound elders needing community resources. The NEST Collaborative now aims to continue to support any elders and adults living with disabilities across Nevada through several programs. The Tech Assistance opportunity connects Volunteers with Participants to help them build their capacity with technology via one-to-one telephone-based assistance. Whether it's navigating Zoom, email, or other online programs, Volunteers can break down each topic step by step. Volunteers help assist Participants over the course of multiple sessions until the Participant feels comfortable with the topic at hand. Volunteers are provided various lesson guides on common technology topics to better assist their Participant. Volunteers may refer any additional needs of the Participant to the Nevada aging- and social- services network to connect the Participant with local resources. Volunteers serve under a Guide mentor to assist them with their Participants and answer questions. Volunteers are expected to attend a 30-minute virtual cohort huddle with their Guide and other Volunteers once per week. Volunteers serve an average of 3-5 Participants per week.

Training is conducted entirely virtually through a set of online, self-paced webinars (approximately 2 hours) followed by two days of live sessions with a trainer (3.5 hours by Zoom videoconference per day).

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About The NEST Collaborative

Location:

1664 N Virginia St, Mail Stop 0274, Reno, NV 89557, US

Mission Statement

The NEST Collaborative (NEST = Nevada Ensures Support Together) fosters relationships and community by harnessing the power of a statewide coalition to provide virtual, volunteer-hosted social support and technology assistance with a special focus on connecting and engaging older adults, veterans, and adults living with disabilities.

Description

The NEST Collaborative launched on April 1st, 2020 with Nevada CAN (COVID-19 Aging Network) as the program initiative of their Social Support Action Team. The program first served homebound elders across Nevada through virtual, volunteer-hosted, social support and assistance meeting essential needs during COVID. Since then, we have expanded to support not only elders, but also adults living with disabilities and veterans. We promote friendly conversation amongst our Volunteers and Participants as an opportunity for mutual support and connection to local resources when essential needs are not met.

Computers & Technology
People with Disabilities
Seniors

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 2-5 hours a week
  • Weekly 30-minute meeting attendance

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