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Extended Case Management Internship - MD

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Ethiopian Community Development Council

  • 5 people are interested

Extended Case Management Internship (MD Only)

Job Summary -The Extended Case Management Intern will assist refugees in Maryland to help them navigate local health, school, and benefit systems so they can live healthy, self-sufficient lives in their new community. Roles and Responsibilities:

Roles and Responsibilities:

  • Assist and accompany clients to various appointments including but not limited to: employment, medical appointments, pharmacy pick-ups, mental health appointments, school enrollments, immunization appointments, ESL class enrollments
  • Assist with researching benefits or service information on behalf of clients
  • Assist with benefits enrollments or follow-ups
  • Assist with conducting transportation, culture, and/or healthcare navigation orientations
  • May assist with planning and running ESL workshops
  • Assist clients to get services from local social service offices and public assistance
  • Assist case manager with maintenance of case files
  • Show clients how to use public transportation
  • Assist with other related duties as assigned

Required Qualifications:

  • College degree or perusing an undergraduate degree in political science, international relations, social work, law/justice, community health, human rights, language or related field required
  • Previous experience working in multicultural contexts is desirable
  • An interest in international and refugee issue
  • Ability to work independently as well as in a team
  • Ability to work in fast-paced environment and process unexpected tasks and deadlines
  • Ability to work under pressure
  • Flexibility
  • Creativity and initiative to follow through on projects
  • Effective communication and writing skills
  • Proficiency in one or more language other than English is preferable
  • Having personal car or access to a car is highly desirable

Learning Outcomes:

  • Understanding of the timelines and processes refugees go through.
  • Increased intercultural communication competency
  • Exposure to basic non-profit operations and environment
  • Knowledge of marginalized populations -challenges and opportunities
  • Experience working with limited English proficiency populations
  • Knowledge of Maryland refugee benefits systems
  • Ability to navigate of social service systems
  • Basic ability to keep case notes and maintain case files to State Department standards.

Time Requirements:

Minimum 2 days/week or 3-5 half days per week. This is an in-office role.

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About Ethiopian Community Development Council


8121 Georgia Avenue, Suite 800, Silver Spring, MD 20910, US

Mission Statement

ECDC's mission is to resettle refugees, promote cultural, educational, and socioeconomic development in the refugee and immigrant community in the United States, and conduct humanitarian and development programs in the Horn of Africa. To pursue this mission, ECDC: provides programs and services that assist newcomers to the country become productive members of their new American communities fosters greater understanding among newcomers and the wider community conducts outreach and education activities to increase public awareness about refugee and immigrant issues promotes African community-based organizations increase their capacity to serve their local communities promotes civic participation by newcomers in the decision-making process at the local, state, and national levels provides cross-cultural training to service providers' on the diverse cultural backgrounds of the clients they work with assists in educational development and cultural preservation projects in Ethiopia


ECDC is non-profit organization that works toward the resettlement of refugees within the United States. We conduct case work, as well as educational and social outreach programs for newly arrived refugee families. These programs are aimed to help the families recover from past traumatic experiences, get adjusted to American life, and become economically self-sufficient contributing members of their new communities. The refugees we work with refugees come from all across the globe.

Some of the services that we provide refugee families include:

  • Housing and rent for 3 months (families will hopefully be self-sufficient by this time)
  • Basic home furnishings
  • Enrollment in ESL classes
  • Setting up medical and social security appointments
  • School enrollment for the children
  • Helping refugee families connect with their new communities on a social and logistical level
Advocacy & Human Rights
Immigrants & Refugees


We'll work with your schedule.


8121 Georgia Avenue, Suite 800Silver Spring, MD 20910



  • Mentoring
  • Case Work / Management
  • Community Outreach
  • Basic Computer Skills
  • Cross-cultural Communication




  • Background Check
  • Orientation or Training
  • 16 hours minimum per week

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