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Client Services Assistant

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NAVY-MARINE CORPS RELIEF SOCIETY

Become an ambassador for our military service members in need by volunteering as a Client Services Assistant. Our Client Services Assistants maintain our front office, provide customer service, perform various business administration tasks, answer phone calls, schedule appointments, and process small loan applications. No previous experienced required! Training is provided for all volunteers. Build your skills in teambuilding, customer service, business administration, and leadership and grow your knowledge of the military pay system and Kaneohe Bay resources.

This is a great match for military spouses looking to build their resumes and skills and/or make new connections! We rely on our volunteers to make giving back to our service members and their families a possibility!

Key Responsibilities:

  • Serve as client’s ambassador focused on outstanding client services
  • Greet clients courteously and ascertain eligibility to apply for assistance
  • Assist client in determining required documents for interview
  • Enter or update client data in CAP
  • Manage phone calls and schedule appointments
  • Process inquiries and direct to appropriate program leads/referrals
  • Process Quick Assist Loans (QAL)

2 Shifts

  • 08:00 AM to 12:00 PM
  • 12:00 PM to 04:00 PM
  • NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
More Shifts

More opportunities with NAVY-MARINE CORPS RELIEF SOCIETY

No additional volunteer opportunities at this time.

About NAVY-MARINE CORPS RELIEF SOCIETY

Location:

Building 4016 2nd St, MCBH, HI 96863, US

Mission Statement

The mission of the Navy-Marine Corps Relief Society is to provide, in partnership with the Navy and Marine Corps, financial, educational, and other assistance to members of the Naval Services of the United States, eligible family members, and survivors when in need; and to receive and manage funds to administer these programs.

Description

As a non-profit, volunteer service organization, we use both financial and non-financial resources to identify solutions to meet emerging needs. We help clients improve personal financial skills and encourage individual financial responsibility.

Community
Disaster Relief
Veterans & Military Families

WHEN

We'll work with your schedule.
This opportunity has 2 shifts

WHERE

Bldg 40162nd StMarine Corps Base Hawaii, HI 96863

(21.4521,-157.76994)
 

SKILLS

  • Office Reception
  • Administrative Support
  • Customer Service
  • Data Entry
  • Program Management

GOOD FOR

N/A

REQUIREMENTS

  • Orientation or Training
  • Base access as office is located on Marine Corps Base Hawaii.

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