Content Writer

Save to Favorites

Responsibilities Includes But Not Limited To

• Partner with senior strategists and other partners to understand and execute strategic editorial vision for assigned projects
• Contribute to the success of the larger content team, partnering with team members and leadership to deliver best-in-class content for our clients' products
• Participate in conversations around voice & tone and content strategy within their area of focus, backed by a solid understanding of business and product goals, as well as larger conversations within the content team to help explore and define ongoing vision for content as a whole
• Contribute to quality execution of strategy and voice & tone in their area of focus
• Partner with content leadership, analysts and developers to review, understand and deliver content in line with strategic voice & tone as well as project strategy and business goals
• Help take content through multi-step governance process, including legal reviews, and any necessary revisions
• Document content and approvals according to established processes
• Contribute to content strategies for projects and initiatives in their area of focus
• Partner with direct manager and other partners to identify areas of opportunity within their area of focus, including process improvements, etc.
• Create strong relationships with partners outside content to help create awareness of and solutions for any roadblocks and help promote overall success

• Bachelor's degree (preferably in English, Journalism, Marketing, Advertising or other communications-related field) or equivalent experience
• Experience delivering results in drafting UX/digital content and/or content strategy
• Experience writing and editing customer-facing content for the digital space.
• Good to have project management skills, including the ability to manage schedules and deadlines for multiple projects
• Excellent verbal and written communication skills, with a thorough knowledge of the English language, grammar, spelling, punctuation and usage; as is a firm understanding of the Associated Press style guide
• Proactive, solutions-oriented and very attentive to detail
• Experience adhering to documented standards for copy, including writing according to Chase nuanced voice & tone
• Experience working in cross-functional teams, interacting with designers, researchers, usability specialists, product managers, legal and compliance experts and line-of-business owners