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153 people are interested
Digital Marketing - UX Researcher - REMOTE
ORGANIZATION: Tutoria
Please visit the new page to apply.
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153 people are interested
The Ask:
The Client Experience Manager is a strategic, data-driven marketing role that will leverage data and insights to design and implement improvements for our clients. Using design thinking principles, the volunteer will
1. Conduct surveys and interviews with our volunteers, clients, and donors.
2. Identify key personas, define who they are and define their needs and wants.
3. Monitor operational metrics that track service delivery and draw conclusions.
4. Map the customer journey, and identify areas for improvement in the customer experience.
Bilingual (English/Spanish) is a plus.
Tutoria welcomes all student volunteers to apply with us. Please note that Tutoria cannot accept those interested in fulfilling 24-month STEM OPT requirements, since this is a volunteer opportunity. Candidates will be required to submit evidence from their institution verifying their OPT status.
Background Check Requirement:
Please note that all volunteers must be 18 years old and above and would have to undergo a background check. Additional details are available on Tutoria’s FAQ page (https://tutoria.io/en/faq#q24).
If you are willing to fulfill the above conditions please apply.
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About Tutoria
Location:
495A HENRY ST NUM 1020, BROOKLYN, NY 11231, US
Mission Statement
To connect seekers of knowledge services with volunteers eager to make a difference.
Description
Tutoria connects people in need with volunteer tutors via our online platform. Volunteers and clients sign up at https:// tutoria.io. They select their interests (English tutoring, US Citizenship, or legal aid) and availability. They then connect with one another via direct message.
Why Tutoria? There is a strong demand from immigrants for education and legal services around the world. There is also a large supply of volunteers offering to teach such classes. The bottleneck is that connecting immigrants and volunteers is done manually by non-profit staff, who do not have the capacity to provide matching/scheduling services. As a volunteer, you will not only create a social impact by helping us meet this need; you will benefit personally by working closely with a passionate group of volunteer professionals, including Tutoria’s leadership.
CAUSE AREAS
WHEN
WHERE
This is a Virtual Opportunity with no fixed address.
DATE POSTED
June 27, 2023
SKILLS
- Marketing & Communications (Mar/Com)
- Marketing Strategy & Planning
- Brand Development & Messaging
- Marketing Analytics
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Must be at least 18
- 6 months