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  • 3 people are interested

Digital Literacy Assistant (In-person program)

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San Jose Public Library - Biblioteca Latinoamericana Branch Library

  • 3 people are interested

Position Overview:

Help customers increase digital literacy skills by teaching them skills that enable them to independently use computers, digital devices, and online resources in order to become self sufficient learners.


  • Provide one-on-one instruction on an assortment of computer applications and operations including Microsoft Word and Google Apps (Forms, Sheets, Google Drive, Google Meet), setting up an email account, applying for a library card, Zoom, how to place library materials on hold, searching the Internet, connecting to Wi-Fi (hotspots), find and register for SJPL programs/classes as ELL, citizenship, and using the library’s eResources/databases
  • Communicate with staff regularly about this service


  • Share technological skills that empower a diverse community and promote equitable access
  • Meet new people, build partnerships, and network with library staff and volunteers
  • Gain experience and leadership skills for your resumé and/or college application
  • Receive appreciation from those you help, feedback from staff, and recognition from the library

Training/Support Available:

  • Orientation to the Library
  • Training on the library’s public computers, related equipment, and eResources
  • Ongoing support provided by a designated staff member


  • Age 15 or older
  • Ability to use Microsoft Word and Google Apps (Forms, Sheets, Google Drive, Google Meet)
  • Ability to search the Internet and set up an email account
  • Excellent communication skills
  • Ability to interact effectively with individuals from diverse backgrounds and with a range of computer abilities
  • Patience
  • Bilingual is desired (Spanish), but not required
  • Fingerprint clearance required for volunteers age 18 and over


  • Minimum 6 month commitment requested.
  • Willingness to be available at regularly scheduled times, for at least 2 hours a week


Beatriz Sánchez

Family Learning Center Coordinator

Biblioteca Latinoamericana

921 S. First St. | San José, CA | 95110

(408) 294-1237 ext 1545 |

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About San Jose Public Library - Biblioteca Latinoamericana Branch Library


921 S. 1st Street, San Jose, CA 95110, US

Mission Statement

San Jose Public Library enriches lives by fostering lifelong learning and by ensuring that every member of the community has access to a vast array of ideas and information. San Jose Public Library is a winner of the 2011 National Medal for Museum and Library Service, the nation’s highest honor for museums and libraries. Recipients are selected because of their innovative approaches to public service and the contribution they make to the educational, civic, cultural and economic development goals of their communities.


Public libraries in California seek to engage the talents, skills and commitment of volunteers to serve the communities' information and literacy needs. Libraries offer a variety of skilled volunteer opportunities to make a meaningful contribution to library programs, operations, fundraising events and other community engagement functions. Skilled volunteers have opportunities to lead projects, work with teams of staff and volunteers, learn new skills, and have fun.

Computers & Technology
Education & Literacy


We'll work with your schedule.


Biblioteca Latinoamericana921 S. 1st St.San Jose, CA 95110



  • Basic Computer Skills
  • Spanish
  • People Skills




  • Must be at least 15

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