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Volunteer from Home: Support Military Families as a Virtual Caseworker

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American Red Cross Central California Region

SAF

PLACEMENT PURPOSE
Ensure military families’ needs are met when faced with an emergency.

TIME COMMITMENT
Flexible, with a scheduled commitment (10-20 Hours a Month)

KEY RESPONSIBILITIES

  • Support the critical community services cases; which can include an intake interview to assess client needs and providing appropriate service to clients including referrals to other agencies; and the follow up process to include making follow-up calls to military members and/or families to determine if their needs are met, providing other follow-up actions needed for complete and timely client service
  • Maintain strict confidentiality of any case notes, names and other personal information in accordance with Red Cross policies
  • Understand and apply Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services consistently and correctly
  • Able to support Red Cross SAF mission; have an awareness of and appreciation for military culture, military families, and veterans' issues
  • Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross
TRAINING
  • Orientation to the American Red Cross
  • Specific SAF on-line casework and case management system training
  • Specific SAF classroom training regarding practices, policies and procedures
  • SAF Basic Training webinars (SAF Overview; Military 101; Family Follow-up; etc.)
  • Diversity, Sensitivity and Awareness eLearning (Recommended)

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About American Red Cross Central California Region

Location:

1300 W. Shaw Ave., Ste. 4B, Fresno, CA 93711, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Types of volunteer opportunities may include:

Boots on the Ground -- Your role could be to respond to home fires and other emergencies in your community, conduct in-home smoke alarm installations, or working in a wildfire shelter providing safe accommodations.

Instructor/Presenter positions to deliver education programs focused on preparedness, disasters and how to "Be Red Cross Ready" to adults and youth.

Working behind the Scenes positions include Keep the Red Cross Running -- Your role could be administrative/office support, scheduling shifts for your fellow volunteers, or logistics management to ensure disaster relief operations have the necessary supplies and equipment.

Lead the Way -- "Leadership" volunteers guide our efforts, inspire our volunteers and hold us accountable to the highest standards. Your role could be to lead a small team of fellow volunteers, act as an advisor to a Red Cross Club for youth, or support local Red Cross services by joining an advisory board or the Board of Directors.

Tell the Red Cross Story -- Communications & Outreach volunteers educate the public about Red Cross services and stories in your community. By getting our message out, you'll educate people in need about how we can help, while attracting volunteers and donors to the mission.

You can make a difference today at by becoming a volunteer at redcross.org/volunteer

Community
Crisis Support
Veterans & Military Families

WHEN

We'll work with your schedule.

WHERE

2707 State StreetSanta Barbara, CA 93105

SKILLS

  • Case Work / Management
  • Crisis Counseling
  • People Skills
  • Problem Solving
  • Relationship Building
  • Verbal / Written Communication

GOOD FOR

  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • 10-20 hours per month - Preferred 1 year commitment

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