VOLUNTEER- Red Cross Shelter Volunteer (Lancaster County)

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The role of Sheltering Service Associate is to serve as a member of a temporary work unit on a disaster relief operation to successfully complete their assigned areas of responsibility on a disaster relief operation. They ensure safe sheltering at a single shelter throughout the cycle of the disaster.

Key Responsibilities:

• Serve as a shelter worker on a disaster relief operation. Roles may include working in reception, registration, feeding, dormitory, information, or other areas within a shelter.
• Meeting disaster-caused sheltering needs of individuals, families, and communities.
• Providing services with kindness and compassion that are accessible and equitable to all clients.
• Maintaining clear communication and collaboration with supervisor and peers.
• Ensuring accuracy in all assigned tasks.
• Providing accurate reporting of sheltering activity as assigned.

Time Commitment:

Regional responses: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.

* Beyond Regional responses: 12-14 hour days for extended periods depending on distance. Time and length of commitment will vary by operation (MUST BE WILLING TO DEPLOY TO A SHELTER FOR APPROXIMATELY 14 DAYS)

Qualifications:

• Ability to function in a dynamic and stressful environment with little or no supervision, adapting to change, negotiating compromise, and tolerating ambiguity.
• Ability to apply basic food safety in all feeding areas.
• Ability to organize, plan, and allocate resource while using materials and space effectively.
• Ability to participate and contribute in regular meetings.
• Good organizational skills, responsible and punctual.
• Active listening skills and ability to work well with others.
• Ability to implement Standards and Procedures and follow associated job tools including reporting requirements.
• Ability to interact with community members in a clear, compassionate manner, respectful of diversity and unique needs.
• Ability to involve appropriate others in managing problems and conflict.
• Ability to acquire, evaluate, and report information accurately.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
• Ability to lift / carry 20 lbs. multiple times/shift.
• Ability to stand and or sit for two-hour periods.
• Ability to bend or stoop multiple times.
• Ability to work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
• Ability to step up/down 18 inches and climb two or more flights of stairs.
• Ability to speak clearly on phone and in person.
• Ability to drive in day time and at night.

To get started as a Red Cross volunteer, please visit: https://volunteerconnection.redcross.org/?nd=lead&a=43393&h=193&p=1899125