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Receptionist Volunteer! (ACC Greenhaven Terrace)

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ORGANIZATION: ACC Senior Services

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Are you interested in providing excellent customer service to a community of seniors? ACC Senior Services' mission is to promote the general welfare and enhance the quality of life of our community by providing culturally sensitive health and social services for older adults. The volunteer(s) in this role have an active hand in implementing this mission by connecting callers and visitors with the appropriate resources offered by our organization.

Here's what you'll do in a typical shift:

  • Provide much needed socialization to senior residents!
  • Answer phones and direct calls, or take messages as needed.
  • Input work order requests with our maintenance department.
  • Assist with the delivery of packages and flyers to residents.

Some skills that will help you in this volunteer role are:

  • Excellent interpersonal and communication skills (written and verbal).
  • Have an interest in working with seniors.
  • Ability to work independently and take direction.

Schedule & Length of Commitment

We ask volunteers in this role to commit to at least one (1) 4-hour shift per week. Shifts are available in the afternoon (1:00pm - 5:00pm), Monday through Wednesday:

  • Monday 1:00pm - 5:00pm
  • Tuesday 1:00pm - 5:00pm
  • Wednesday 1:00pm - 5:00pm

ACC Greenhaven Terrace is located at 1180 Corporate Way, Sacramento CA, 95831

Requirements to Volunteer at ACC Greenhaven Terrace

  • All volunteers are required to complete an initial phone screening with our Volunteer Coordinator.
  • Volunteers are required to be fully vaccinated against COVID-19 .
  • Volunteers in this position are required to complete a LiveScan Fingerprinting background check .
    • ACC pays for all volunteer background checks.
    • No volunteer is denied solely on the grounds of criminal conviction; but the date, nature, and relevance of the offense to the positions assigned may be considered.
  • Volunteers are required to watch two (2) training videos ; about Elder Abuse Prevention and Mandated Reporting, and HIPAA Confidentiality. Total duration = approximately 45 minutes. (Links provided after initial phone screening).
  • Volunteers are required to read and sign all waivers in our Volunteer Application Packet . (Provided after initial phone screening).

2 Shifts

  • 09:00 AM to 01:00 PM
    This shift is available Monday - Friday
  • 01:00 PM to 05:00 PM
    This shift is available Monday - Friday
  • NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
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About ACC Senior Services

Location:

7334 Park City Drive, Sacramento, CA 95831, US

Mission Statement

Our mission is to promote the general welfare and enhance the quality of life for our community by identifying, developing, and providing culturally sensitive health and social services for older adults. Our vision is to create an array of services to help older adults sustain their independence and lifestyle.

Description

ACC Senior Services (ACC) volunteers provide priceless dedication and support to our organization, and help us make a difference in the lives of seniors and family caregivers. As a volunteer you will have the opportunity to learn new skills, assist with program implementation, and of course - make new friends! The ACC Volunteer Program is made up of a diverse group of individuals such as students, working professionals, homemakers, retirees, and more. The key characteristics that bring our volunteers together within our organization are their friendliness and interest in helping others.

We understand that volunteers need flexibility, so our Volunteer Coordinator will work with you to find a position that best fits your availability, skills, and interests. We invite you to volunteer with us and become a part of our community! If you're interested in becoming an ACC volunteer, please visit the volunteer page on our website to fill out a Volunteer Interest Form.

If you have any questions or concerns, please contact our Volunteer Coordinator.

CAUSE AREAS

Community
Seniors
Community, Seniors

WHEN

We'll work with your schedule.
This opportunity has 2 shifts

WHERE

1180 Corporate WaySacramento, CA 95831

(38.49337,-121.51889)
 

SKILLS

  • Elder care
  • Office Reception
  • Customer Service
  • Data Entry
  • People Skills
  • Relationship Building

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Orientation or Training
  • Volunteers are asked to commit to a regular schedule, though length of service may vary.
  • All volunteers are required to be fully vaccinated against COVID-19.

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