AmeriCorps Member - Business Opportunity Center (BOC) Assistant

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El Centro de la Raza (the Center for People of All Races) is looking for a 2021-22 AmeriCorps member to serve as our Business Opportunity Center (BOC) Program Assistant. Responding to client interest and demand, the BOC was opened in 2016, providing small business owners and aspiring entrepreneurs with supportive workshops, counseling in business development, credit counseling and access to resources including business operation space, micro-vending carts, and a commercial kitchen. These programs target low-to moderate-income Latinxs residing in Seattle and King County aiming to educate an under-served population in order to foster long-term financial stability and independence.

Responsibilities:

• Supports the program Supervisor developing the small business training materials and schedules for course classes.
• Prepares class materials, coordinates logistics, and assists with duties related to workshop preparation including course´s sessions schedules on a variety of platform and coordinating their access for program participants.
• Assists in measuring program success with outlined program indicators.
• Submits quarterly progress reports to WSC.
• Develops marketing materials for small business programs.
• Attends weekly meetings with program and ECDLR staff
• Salesforce data entry for BOC projects, management and monitoring of data on a variety of internet-based software programs and databases.
• Collection and analysis of BOC participant data, including participant basic demographics, participation in classes, industry, and contact information through intake form fill out.
• Oversee and organizing files and other documentation of BOC participants as it relates to project outcomes.
• Communication and follow-up with BOC participants to track success related to project outcomes.
• Provide logistical and administrative support to BOC Specialist and BOC Supervisor for training programs such as information collection, contacting participants via phone, email or other virtual platforms, and reserving rooms / zoom calls.
• Other duties and responsibilities as assigned.

• Commitment to mission, respect for the work of our nonprofit partners, commitment to providing exemplary service to our participants.
• Bilingual English and Spanish.
• Ability to work collaboratively and effectively with internal and external staff, volunteers, and community partners.
• Must be detail-oriented and have well defined organizational skills.
• Proficient in Microsoft Office suite applications, Zoom calls and Notion.
• Excellent verbal and written communication skills in person, by phone and emails.