Volunteer Manager

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As a MFCF’s first Volunteer Manager, you are able to embrace a "learn-by-doing" attitude and
work to shape and define the role in accordance to the needs of the community and organization’s mission. Like all MFCF staff positions, the Volunteer Manager will be a 100% volunteer role. You will work directly with the Chairs of each of our Committees to understand their needs and projects to provide the necessary volunteer staffing to support their initiatives. You will effectively lead and manage a team of remote volunteers from across the country. This role will assist with external and internal volunteer engagement activities including recruiting, outreach, onboarding, and support. As the Volunteer Manager, you will conduct interviews and presentations on behalf of the organization to help recruit and engage volunteers of all ages.

Time Commitment: 10 hrs/week

Duties & Responsibilities
Volunteer Engagement - 33%
* Plan, coordinate, and facilitate monthly volunteer meet & greet events
* Serve as the primary point of contact for all volunteers within the organization
* Develop & refine strategies for volunteer engagement initiatives
* Regularly nurture volunteer relationships via one-on-one engagements and virtual presentations using a variety of methods including email, phone, and social media
* Develop, monitor & update volunteer management procedures and marketing material to ensure alignment with community needs
* Serve as key resource of MFCF’s volunteer information & status for the Committee Chairs; provide status reports & findings at board and committee meetings and composing content for e-newsletters
Volunteer Recruiting - 33%
* Develop & post volunteer position descriptions for posting on a variety of platforms
including VolunteerMatch, United Way websites, school websites, social media, and
the MFCF website
* Respond to volunteer inquiries via phone, social media and email; conduct interview
volunteer candidates & assess fit for the position applied to make recommendations to MFCF leadership
* Schedule regular recruiting webinars to inform the public of volunteer opportunities
with MFCF
Volunteer Management - 33%
* Maintain an accurate and complete roster of MFCF volunteers on the MFCF shared drives and website
* Assign tasks & projects to volunteers in coordination with Committee Chairs and Jr. Operations Associates; establish & maintain regular communication with Committee Chairs & Operations Associates
* Track progress, deadlines, and priorities of all volunteer projects and reports using
MFCF software including GroupMe, Office365 applications, and Clickup
* Ensure the organization’s social media platforms and website stay up-to date
* Develop, monitor & update volunteer orientation/onboarding and offboarding processes & procedures

Qualifications and Skills:
* Self-motivated with excellent creative and proactive problem-solving skills
* Personal alignment to and understanding of the MFCF mission & programs is required
* Experience presenting products, facilitating events and/or speaking in public
* Strong verbal communication and time management skills required
* Tech-savvy and proficient computer skills: MS Office, Zoom, GroupMe, Mailchimp,
and smart-phone access required (iOS or Android)
* Experience with project management software strongly preferred.
* Ability to efficiently multi-task in a fast-paced environment.
* Self-identify as a minority strongly preferred
* Extroverted, charismatic personality strongly preferred
* Experience with or familiarity with faith-based or nonprofit organizations a plus
* Ability to learn by doing and step outside of your assigned role to support other areas,
most often acquired through experience working at/with a startup organization
* Capable of receiving instructions and feedback and applying it without requiring close
supervision
* Prior management experience preferred
* Results-oriented and goal driven personality a plus
* A positive track record in sales/marketing is a plus OR graphic design
experience/training
* Must be either a U.S. Citizen OR based in the U.S

If you have any questions please reach out to Executive Director, Sierra, at sierra@mifreedomcf.org