Housing Navigator

Save to Favorites

Volunteer Housing Navigator:

Organization Description: (Permanent Affordable Housing Non-profit)

Urban Quality Living is a non-profit organization dedicated to working with our homeless population in LA facing barriers to education, employment, and mental & health care services; due to affordability/lack of the resources to acquire housing in their communities.

Our mission is to impact our homeless clients and empower them for success.

We do this through active engagement and participation of our homeless clients seeking to come indoors, supported by our housing First approach with care and wrap-around supportive services.

Urban Quality Living re-integrates a homeless person/family back as active stakeholders in their community through educational and employment support services. We foster an environment that allows for self-determination, sufficiency, financial discipline, and independence as a practical path out of homelessness.

Urban Quality Living, Inc is now recruiting for a Volunteer Housing Navigator. (This is an unpaid position):

To join us in replacing hopelessness and isolation with hope and a sense of belonging for our poor and homeless population in and around Los Angeles.

As a Volunteer Housing Navigator you would:

• Promote a culture of community, trauma informed-care and client centered approach to meeting housing needs
• Conduct housing/supportive services needs assessments
• Support individuals/families experiencing homelessness by connecting them to services and resources based on housing assessments
• Coordinate, plan, facilities, evaluate, advocate, communicate and manage participant’s outcomes
• Ensure prompt documentation and notes are readily available for participants’
• Assist participants with moving arrangements when housing/shelter becomes available
• Develop working relationships across all Service Planning Area’s (SPA) to ensure effective outcomes for participants

Experience

• Understanding and knowledge of the work of non-profit/for-profit organizations
• Excellent communication skills, both verbal and written,
• Ability to interact with a diverse set of people from various businesses and backgrounds
• Experience working with a variety of people in difficult situations
• Strong organizational skills
• Computer literacy skills
• Decisive, innovative, and flexible with the ability to compromise and strongly service-oriented.

Requirements

• Bachelor’s degree in Social/Human Science or 2 years of experience in related field like Social Work
• Working knowledge of Social Services
• Understanding of Mental Health and/or Substance use Disorders
• Proven management and/or supervising experience
• Ability to be sensitive and responsive to diversity
• Able to work independently and in partnership with team members
• Seeks to improve knowledge, skills and abilities
• Experience of case management
• Proven ability to apply crisis intervention and de-escalation techniques

Executive Team Function

• Team worker
• Custodian of participant’s records
• Ensuring that accurate and sufficient documentation exists to provide adequate case management
• Timely distribution of case management materials.
• Reviewing, updating documents, and ensuring all documents are safely stored and readily accessible
• Accommodates field education students with required case management tools and systems
• An active conduit for communication between various Universities and Urban Quality Living, Inc.
• Oversight of Urban Quality Living, Inc’s maintenance of its Field Education Agency requirements