Crime Victim Services Volunteer Advocate

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St. Peter's Crime Victim Services Support and Advocacy Program provides 24-hour support to victims and survivors of interpersonal crimes. These services are made possible by a valued team of volunteers. All volunteers will go through a 40+ hour training and will have the support of staff to ensure they are confident in their ability to provide support to survivors.

Duties and Responsibilities:

• Ability to work with people from all backgrounds
• Ability to remain calm in a crisis situation
• Ability to conduct self-evaluation and employ positive learning
• Must be conscientious about completing and submitting all appropriate paperwork in timely manner
• Must be conscientious about covering or getting a substitute for shifts when unable to be on duty for emergency reasons only
• Ability to assume responsibility and demonstrate independent judgment
• Utilize designated procedures for working with the police, hospital and program staff.
• Utilizes designated procedures to work with victim.
• Active listening, crisis intervention, and support skills.
• Encourages victims to make own decisions and regain control.
• Provides information to victim and family regarding hospital, police and court procedures.
• Provides information and/or referral on options available for therapy, self-protection, and continued support by our program.
• Complete appropriate forms and paperwork for office records.
• Follow all program procedures outlined in the Volunteer Manual.
• Maintain client confidentiality at all costs.