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Guest Services Volunteer

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ATLANTA HOSPITAL HOSPITALITY HOUSE INC

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The Atlanta Hospital Hospitality House serves families and patients that travel to Atlanta from greater than 40 miles to receive specialized medical care often for a life threatening diagnosis. The House provides low cost lodging accommodations, home cooked nightly meals, continental breakfast and lunch and a community of support of our guest families. The House is located at the historic Cator Woodford mansion and is surrounded by lush gardens, hiking trails, and woods. Guests that stay at the House have access to hiking trails, lush and serene gardens, laundry facilities, dining and community spaces, arts and crafts, free Wi-Fi, and laptops are available for check out. Guest Services volunteers assist the AHHH staff with day to day tasks that keep the facility running smoothly. Volunteers support the staff in maintaining the cleanliness and organization of the community spaces and kitchen areas. Additionally, Guest Services Volunteers assist with room turnovers by cleaning and preparing overnight rooms for guest check-ins, Guest services volunteers also assist with guest needs, family programming, gardening and yardwork, answering phones, preparing and serving meals, restocking of items, and other duties as assigned. The emphasis of Guest Services staff is to create a safe, healthy, welcoming home like environment for guest families so that patients and families can focus on treatment and recovery.

Key Responsibilities:

  • Answering phone/making reservations/responding to email
  • Schedule and give tours of the House
  • Assist with checking families in and out of rooms
  • Cleaning rooms and bathrooms following hospital clean standards
  • Completing and folding laundry following hospital clean standards
  • Prepare and serve dinner for guests following serve safe guidelines
  • Clean common areas of the facility
  • Restock and inventory supplies
  • Accept, sort and inventory donations
  • Data entry
  • Vacuum/Sweep
  • Dusting
  • Disinfecting surfaces
  • Making beds
  • Baking
  • Miscellaneous projects
  • Plan and implement Family Activity Nights with guests
  • Yard work, gardening, and watering
  • Other duties as assigned by Guests Services Coordinator or Operations Manager.

Reports to:

Guest Services Staff on Duty

5 Shifts

  • morning / 09:00 AM to 11:00 AM
  • afternoon / 12:00 PM to 01:00 PM
  • afternoon / 01:00 PM to 03:00 PM
  • afternoon / 03:00 PM to 04:45 PM
  • evening / 05:00 PM to 08:00 PM
  • NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
More Shifts

1 More opportunity with ATLANTA HOSPITAL HOSPITALITY HOUSE INC

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About ATLANTA HOSPITAL HOSPITALITY HOUSE INC

Location:

1815 S PONCE DE LEON AVE NE, ATLANTA, GA 30307, US

Mission Statement

To provide a home away from home for families that travel to Atlanta for life saving medical care.

Description

The Atlanta Hospital Hospitality House serves families and patients that travel to Atlanta from greater than 40 miles to receive specialized medical care often for a life threatening diagnosis. The House provides low cost lodging accommodations, home cooked nightly meals, continental breakfast and lunch and a community of support of our guest families. The House is located at the historic Cator Woodford mansion and is surrounded by lush gardens, hiking trails, and woods. Guests that stay at the House have access to hiking trails, lush and serene gardens, laundry facilities, dining and community spaces, arts and crafts, free Wi-Fi, and laptops are available for check out

Health & Medicine
Homeless & Housing
Seniors

WHEN

We'll work with your schedule.
This opportunity has 5 shifts

WHERE

1815 South Ponce De Leon Avenue NortheastAtlanta, GA 30307

(33.76855,-84.32738)
 

SKILLS

  • Cooking / Catering
  • Customer Service
  • Gardening
  • Counseling / Mental Health
  • Patient Care
  • Janitorial Maintenance

GOOD FOR

  • Teens
  • People 55+

REQUIREMENTS

  • Must be at least 16
  • Orientation or Training
  • Minimum of 1 shift every month, shift duration is 2-3 hours at varied times, 7 days a week

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