Service to the Armed Forces: Hero Care Regional Caseworker - Follow Up (Virtual)

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ORGANIZATION: American Red Cross Northern Ohio

  • Purpose Ensure military families' needs are met when faced with an emergency.
  • Responsibilities


    Support the Red Cross mission
    * Maintain strict confidentiality of any case notes, names and other personal information in accordance with Red Cross policies
    * Understand and apply Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services consistently and correctly
    * Support the follow up process to include making follow-up calls to military members and/or families to determine if their needs are met, providing other follow-up actions needed for complete and timely client service
    * Acquire a working knowledge of local, state and federal resources aiding military members, families and veterans
    * Maintain professionalism and conduct as stated in Red Cross policy

  • Time Commitment Dependent on workload for defined jurisdiction. Minimum estimated commitment is 2-4 hours per week. Attendance on department conference call or chapter meeting (phone/in person) required.

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About American Red Cross Northern Ohio

Location:

3747 Euclid Ave., Cleveland, OH 44115, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Vision Statement

The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...

...all people affected by disaster across the country and around the world receive care, shelter and hope;

...our communities are ready and prepared for disasters;

...everyone in our country has access to safe, lifesaving blood and blood products;

...all members of our armed services and their families find support and comfort whenever needed; and

...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.

CAUSE AREAS

Veterans & Military Families
Veterans & Military Families

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Orientation or Training

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