Philanthropy Admin Support

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IMPACT OF POSITION:

Volunteer will provide afternoon front desk coverage to assist with customer service to donors and staff coming to Philanthropy for donations and information. By covering the desk to answer phones and greet visitors it frees up staff to attend to other Philanthropy tasks.

TASKS AND RESPONSIBLITIES: will include but not limited to

1. Answer calls and direct callers to appropriate department or provide information
2. Complete reports, receipts and other records as directed
3. Utilize and assist others with office equipment (printer/copier, phones, computers)
4. Track and communicate donation requests and overstock information
5. Distribute interdepartmental mail and ensure general housekeeping of lobby and office
6. Participate and successfully complete all required trainings A New Leaf deems necessary
7. Maintain standards of confidentiality, health protocols and professionalism at all times
8. Adhere to codes of conduct and standards as specified in Volunteer Handbook
9. Additional tasks may be requested as per program needs

QUALIFICATIONS:

• Class One Fingerprint Clearance Card
• Background check
• Learns computer software quickly and comfortable with databases, email, multi-line phone & voicemail
• Must be able to function independently & maintain consistent reliable attendance
• Good organizational and communication skills
• Ability to work with diverse populations in culturally sensitive, non-judgmental manner

TIME COMMITMENT:

Minimum 4 hours per week preferred. Afternoons Monday - Friday 1:00-5:00pm.

Minimum 3 month commitment requested.

TRAINING

On the job, presentations and shadowing.