Office assistance

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Are you ready to get out of the house? We are! Tax-Aid is going back into the office and we need some help with administrative tasks. We have a small office but there is enough room for social distancing, we have Plexiglas shields and the windows open letting in the cool breeze. Our staff are vaccinated and we ask that you are too just to keep everyone extra safe and healthy.

Please join and support our small and dedicated team. Be part of an amazing and hardworking group of volunteers.

Please note: We require all volunteers to be fully vaccinated and to wear a face mask for in-person opportunities.

Responsibilities include

• Organizing office supplies
• Data entry and database housekeeping
• Listening to client voicemail messages and returning client phone calls
• Responding to client emails
• Scanning documents and uploading them to Dropbox
• Keeping the office organized
• Additional duties and specific projects as required

Requirements

• Prior administrative office experience
• Experience using google docs
• Experience or willingness to learn Salesforce, Vertical Response and/or Mailchimp
• Friendly and patient demeanor
• Willingness to work in our offices in downtown financial district
• Some prior tax experience is a plus but not required
• Spanish or Cantonese language skills a plus

Application and next steps

This is a volunteer position of 3-10 hour shifts per week with a minimum 6-month commitment. Office hours are generally 10 am - 3 pm Monday through Thursday.

If you are interested in this opportunity, please send us an email with the following information:

1. Your resume and LinkedIn profile (if applicable)
2. What days and hours you are available that match up with our office hours above
3. How long of a time commitment you are willing to dedicate to Tax-Aid
4. In a few words tell us why you want to volunteer with Tax-Aid

We will contact you after we review your application. This position will require a brief interview.

Any questions? Drop us a line at admin@tax-aid.org

Thank you so much for your interest, we look forward to hearing from you!