Patient and Family Outreach Volunteer

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At the Leukemia & Lymphoma Society (LLS), we're passionate about our mission: to cure leukemia, lymphoma, Hodgkin's disease and myeloma, and improve the quality of life of patients and their families. We fulfill this mission every day by providing information, resources, and support to those affected by blood cancers.

LLS Patient & Community Outreach volunteers help in so many ways: supporting patients, family members, healthcare professionals, our community; and always setting the standard for compassion and kindness. All of our roles can be performed at home. Most roles require a commitment between 5 - 10 hours per month with a flexible schedule to fit your needs.

Join us as a volunteer and join the cause that is impactful in finding new ways to fight cancer - not someday, but today. Sign up here: www.lls.org/PAvolunteer.

Patient & Family Outreach Volunteer:

LLS Patient & Community Outreach (PCO) volunteers help in so many ways: supporting patients, family members, healthcare professionals, our community; and always setting the standard for compassion and kindness.

Join us as a volunteer and join the cause that’s having the most impact on finding new ways to fight cancer because beating cancer is in our blood.

Position Summary: Welcoming newly diagnosed patients and their family members to LLS and providing them with local market resources:

• Weekly or bi-monthly - review internal report listing callers and situations
• Weekly or bi-monthly - call patients and family members, inform them about LLS and local chapter resources (script and resources will be provided)
• Track and log calls/email in LLS database
• Update PCO Staff and/or Volunteer Coordinator about follow-ups/next steps/etc.

Time commitment: 5-10 hours per month or mutually agreed upon time. Flexible schedule. 1 year commitment preferred.

Location: Remote. Must have access to computer, internet, email and phone.

Benefits: In most cases, you will be the first LLS representative a cancer patient or their family member talks to locally. You will be an important part of their cancer journey and provide much-needed support and resources.

Desired Skills:

• Strong interpersonal skills, empathy, and professional demeanor
• Strong verbal and written skills
• Comfortable working with Microsoft Word and Excel, and willingness to learn new software
• Detail-oriented and organized
• Experience working with cancer patients or in healthcare settings a plus
• Salesforce knowledge a plus
• Cancer survivors, caregivers, or healthcare professionals strongly desired for this role
• Bilingual (Spanish/English) a plus