Training for all of our opportunities is done in house, so no prior experience is necessary, and knowledge of the military is not required. Our positions have flexible scheduling during the hours we are open but we are looking for committed volunteers who are available for at least one four hour shift per week. Shifts are from 8-12 or 12-4, we are only open during the weekdays. We are able to offer childcare and mileage reimbursements while you volunteer. We have many great opportunities to build your resume, meet new people, have fun, feel appreciated, and give back to the community! We'd love to tell you more, so don't hesitate to reach out to us today!
The Client Services Assistant (CSA) is often the client's first impression of the Society. It is important that they portray Navy - Marine Corps Relief Society (NMCRS) as a professional, friendly, and efficient organization. As a CSA you will have the opportunity to be a beacon of hope for a military family member.
Greet clients courteously
Manage incoming phone calls and answer general questions
Assist clients in determining paperwork needed for interviews
Check clients in for appointments.
Assist clients with Quick Assist Loans
Other duties as assigned by the CSA Lead or Senior CSA
Ability to learn NMCRS software and scheduling system
Ability to present a professional, friendly, and objective appearance to clients
Ability to distinguish time sensitive situations
Ability to remain welcoming in a fast-paced environment
Ability to listen and communicate
Desire to serve others with consistency, compassion, and a non-judgmental demeanor
We will walk you through orientation, office-specific training, and on-the job-training
Being in a fulfilling role, with a fun team!
Gain professional contacts or lifelong friendships
Opportunity to have positive impact on quality of life of our clients
Learn new skills
Reimbursement for childcare and mileage expenses.
Opportunity to control work schedule.
- Administrative Support
- Office Reception
- Basic Computer Skills
- Case Work / Management
Good Match For
Requirements & Commitment
- Background Check
- Must be at least 18
- Orientation or Training
- No more than 16 hrs/week - min of 4 hrs/week
- Background check required to obtain base access