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NHQ: CFO Units RES/FIN/IT - Workforce Planning Volunteer Referral Manager

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American Red Cross - National Headquarters

This position will act as a team leader for volunteer referral management within the CFO Units (Finance, IT, and Real Estate). The Volunteer Referral Manager will provide guidance and coaching to the team that supports this work. All communications are handled via a shared mailbox. This position supports the National Headquarters (NHQ) Workforce Planning team. This is a remote (volunteer-from-home) opportunity. Only candidates who were able to work from home prior to the COVID-19 events will be considered. Due to the ongoing business need for this work, we regret that this position is not ideal for an individual who is temporarily home due to COVID-19.

  • Lead a small team of volunteers to manage shared mailbox responsibilities around volunteer referral management
  • Support an end to end process where department interviews and accepts or rejects the volunteer referral within seven days by the volunteer supervisor
  • Be knowledgeable about standard tables of organization and positions open for recruitment in the CFO Units
  • Support guidance and tools for the volunteer supervisors to effectively manage the tasks necessary for the position
  • Support coaching and guidance that supports supervisors in creating a healthy environment for the volunteers to excel in their role
  • Be cognizant of rolling deadline

  • Relationship building skills working collaboratively with paid staff and volunteer staff as needed (Required)
  • Supervision experience Required
  • Ability to maintain accuracy and attention to detail while maintaining an up to date tracking system that utilizes multiple systems (Required)
  • Proven leadership in nonprofit or for-profit organizations (Required)
  • Understand the value of volunteers and provide leadership and support to ensure volunteers are productive and have a mutually rewarding experience (Required)
  • Experience with Microsoft Office and online collaboration tools (Required)
  • High Volume shared mailbox experience (Required)
  • Cultural sensitivity to diverse audiences (Required)
  • Knowledge and understanding of Red Cross services and operations and opportunities for volunteer service (Preferred)
  • Work well both individually and with others (Required)
  • This position can be performed from any location with phone (to include long distance), computer and reliable internet access
  • Resume Preferred

26 More opportunities with American Red Cross - National Headquarters

About American Red Cross - National Headquarters


431 18th St NW, Washington, DC 20006, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.



We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Human Resources Strategy
  • Human Resources Recruitment
  • Administrative Support
  • Customer Service
  • Human Resources Assistance
  • Recruiting




  • Approximately 5-10 hours per week, working remotely, but could vary depending on department workload. Some of the hours will be between the hours of 9-5 M-F Eastern time zone, the rest are flexible.

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