COMMUNITY SERVICES PROGRAM MANAGER

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Responsibilities:

• Effectively plans and executes strategies that support a scalable business model.
• Coordinates community health and wellness event calendars, curriculum, and coordinates staff.
• Assists with program development and service implementation projects.
• Plans, implements, and evaluates online and onsite health events, and services:
  • Online and on site community health services
  • Local farmers markets
  • Onsite and online recreational activities and events
  • Local Pantry/ Food drives
  • Community Service Activities
  • Prenatal Care Services
  • Senior Care Services
  • Adult Sports
  • Resource Desk
  • Youth Activities
• Develops a diverse network of community partners/sponsors and convenes quarterly meetings to stay abreast of mutual progress in the deliverables and the partnership.
• Assists with funding initiatives and community outreach initiatives.
• Manages the internal and external staff.
• Ensure fidelity, outcomes, and when applicable achieve and maintain recognition status in all disease prevention and healthy living programs. Build strong relationships with members, patients and partners.
• Customize program implementation models to meet company objectives and deliverables.
• Develops and implements staff training programs focused on healthy lifestyle programs.
• Actively promotes healthy lifestyles to people of all ages.
• Assist with management and reporting of program metrics (participation, quality, data collection, record keeping, statistical reporting, documentation of expenses, invoicing and outcomes).
• Coordinates program registration, including logistics to support phone, walk in and web registration.
• Mitigate risk through assurance of consistent implementation of privacy practices in disease prevention and return to health programs protocols.
• Increase enrollment in disease prevention and return to health programs through referral based practices.
• Assists with leadership and provides staff support to the partnership strategic plan.
• Shares responsibilities for program supervision, public relations, planning and promotions as agreed.
• Involved with other community groups in identifying and responding to community needs and issues.
• Other duties as assigned

Education:

• Bachelor’s Degree in Related Field (Preferred)

Competencies (Complexity of Work):

• Strong communications and operational execution;
• Must have skills in one-on-one coaching/assessments, group facilitation, consensus building and communication.
• Proficient with Microsoft Office products (MS Word, Excel, PowerPoint).
• Must have good interpersonal, public relations and communications skills, including the ability to develop presentations.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Quality Customer Service

Work Experience:

• Minimum of 2 years relevant experience (Preferred)
• Community health and wellness experience, healthcare administration experience (Preferred)