Onboarding Specialist

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Helping Hands Community is a nonprofit organization dedicated to serving those most vulnerable to COVID-19: senior citizens, the immunocompromised, and people with preexisting medical conditions that put them at additional risk. Our national network of volunteers deliver groceries, medications, and other necessary supplies, and our local and national partners-including city and county governments, mutual-aid organizations, faith-based organizations, food banks, community groups-scale our efforts to help us identify and reach those in need. The Helping Hands Community platform makes local volunteerism easy and reliable while providing an easily integrated, tech-enabled solution for partners to scale their impact. Founded by veterans of Uber, Facebook, and Google, the Helping Hands Community organization comprises more than 150 volunteers - from professionals who want to give back to students beginning their careers from around the country.

What You’ll Do:

• Facilitate onboarding process for core volunteers
• Maintain volunteer files and keep accurate and up to date Org Chart
• Facilitate and update new-hire content as the organization evolves
• Act as a consultant to new volunteers
• Coordinate offboarding process

Qualifications:

• Willingness to take initiative
• 2-3 years in HR/People Operations
• Interest in scaling a high performing culture
• This role requires effective communication skills, decisive judgment and the ability to work independently. Must be able to work in a fast moving remote environment.

Commitment To The Team:

Helping Hands Community is a team of volunteers that have mobilized to help slow the spread of Covid-19. The majority of volunteers are devoting time outside of their other job to support the Helping Hands Community. The demands for a role like this require someone who can devote ~ 1-2 hours per weekday to this job. Because the team is dispersed across the country and due to the unique hours individuals are working, frequent use of communication channels like Slack and email is critical to ensure no one is bottlenecking decisions or tasks.