NorthStar Youth Outreach Advocate Volunteer

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Apply Now for an August 19th start date at https://www.tubman.org/give-help/volunteerintern/volunteerintern-application.html

Black, Indigenous, and people of color, multilingual speakers, people of all gender identities, people with disabilities, and veterans are all encouraged to apply.

Role Summary

Advocates at Tubman’s North Star Youth Outreach Center at the Maplewood Mall connect youth and young adults ages 10-24 of all genders (and their children, if parenting) to basic needs and resources. Youth are able to receive a range of services including individual advocacy, safety planning, and connection to resources at Tubman and partner agencies. Volunteers provide comprehensive support services, assisting with the use of a computer lab and laundry and accessing clothing and food.

Impact & Benefits Position

• Make a difference in a young person’s life by listening and providing advocacy
• Maintain a safe and empowering space by providing support to youth, young adults, and children who have experienced or are at risk of homelessness, violence, and trauma

• Provide support in a strength-based, person-centered, and trauma-informed manner
• Understand and share information about Tubman and other community resources
• Foster trusting relationships with young people to create a safe and welcoming environment
• Follow Tubman guidelines, professional boundaries, and confidentiality as you interact with clients to identify their needs and strengths
• Communicate with supervisor and team as appropriate to best serve clients

• Strong communication and interpersonal skills and ability to quickly engage and build trust
• Ability to respond calmly and respectfully in difficult and unexpected situations
• Ability to work with diverse teams and clients to foster a culturally inclusive environment that values people’s identities and multiple dimensions of diversity and experience
• Flexible, patient, and able to identify and build on strengths
• Experience in effective de-escalation, crisis intervention, or customer service
• Previous experience with diverse youth and young adults who have experienced trauma preferred

Time Commitment & Availability

• Monday, Tuesday, Wednesday, Thursday, or Friday from 4-7:00 pm
• One shift a week for a minimum of nine months preferred

• Attend Tubman’s five-part Volunteer/Intern Orientation and Training series
• Supervision provided by the Youth Community Housing Manager