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Front Desk Volunteers for Be Concerned

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BE CONCERNED INC

POSITION SUMMARY:

Our Front Desk Volunteers are the face of Be Concerned. We are looking for volunteers who would be comfortable engaging with our customers as they visit Be Concerned. The volunteer position is a critical role that enables us to ensure our organization runs smoothly during business hours. We are looking for some consistent volunteer help with customer service, front desk support and administrative responsibilities.

JOB RESPONSIBILITIES:

  • Answering the phones. This requires answering question about our hours, how to make thrift store donations, the process to sign-up for our pantry programs, scheduling appointments.
  • Managing the front door by greeting volunteers and customers and ensuring COVID protocols are followed.
  • Registering customers for our services. This entails collecting some paperwork and entering data into our case management portal.
  • Helping assemble emergency food requests in the pantry.
  • Basic data entry into spreadsheets to help us track volunteer hours and data entry into a database where we track the services provided to customers (Virtual Case Manager).

The hours are below.

QUALIFICATIONS:

  • Must embrace the mission of Be Concerned, Inc.
  • Excellent written, interpersonal and verbal communication skills.
  • Must be comfortable with basic data entry skills.
  • Multi-tasking is sometimes required.
  • Displays a positive attitude, shows empathy for people and community, demonstrates presence, self-confidence, common sense and good listening ability.

Physical Requirements:

  • Prolonged periods sitting or standing at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

This is an unpaid, volunteer position.
COVID protocols are in place.

1 Shift

  • 12:30 PM to 03:30 PM
    Monday - Friday 12:30 - 3:30
  • NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
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About BE CONCERNED INC

Location:

1100 WEST PIKE STREET, COVINGTON, KY 41011, US

Mission Statement

Be Concerned is deeply committed to honoring the dignity and humanity of all persons. Its purpose is to assist low-income people of Northern Kentucky in obtaining basic necessities for life.

Description

Be Concerned is a food pantry that helps low-income families in eight Kentucky counties. We are a choice pantry which means our pantry shoppers have the opportunity to choose the food that they prefer to eat or the items that they will use. Giving them a choice supports our commitment to honoring the dignity and humanity of all persons.

Hunger

WHEN

We'll work with your schedule.
This opportunity has 1 shift

WHERE

1100 Pike StreetCovington, KY 41011

(39.07548,-84.52341)
 

SKILLS

  • Office Reception
  • Administrative Support
  • Customer Service
  • Data Entry
  • Basic Computer Skills
  • Multi-Tasking

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 21
  • 15 hours per week.

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