Long-term Care Ombudsman - Medina County

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ORGANIZATION: Alamo Area Development Corporation


Volunteers are needed to serve as Ombudsmen for local nursing home and assisted living community residents. The goal of the ombudsman program is to ensure the best possible quality of life in Texas long-term care facilities. Ombudsmen also provide information about resident rights and help identify additional resources both in and out of the facility. While in the facility, the volunteer will talk with residents, family members, and guests to identify any complaints or problem. Then, the volunteer will work with those individuals and the staff to resolve these issues. Training is held virtually, and the next session starts April 22, 2024, at 5:30pm 2 evenings a week for 8.5 weeks. Please help to make a difference in the lives of our residents!

Please click on the link below to learn more about our program: https://www.youtube.com/watch?v=6VRmetXQVEY&feature=youtu.be

Visit us on Facebook: https://www.facebook.com/alamoaaaombudsman/

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About Alamo Area Development Corporation


2700 NE Loop 410, Suite 101, San Antonio, TX 78217, US

Mission Statement

Our organization is pleased to be a part of the CMS MedicareRx Volunteer Initiative to help people with Medicare get the assistance they may need to benefit from Medicare's new prescription drug coverage. Organizations and volunteers nationwide have come together in the CMS MedicareRx Volunteer Initiative to help people with Medicare understand their options and make an informed, meaningful decision about their prescription drug plan options. The CMS MedicareRx Volunteer Initiative is sponsored by the Centers for Medicare & Medicaid Services (CMS) and the Administration on Aging (AoA), and is committed to building an official corps of volunteers who are available to help people with Medicare in communities nationwide understand, choose and join a Medicare prescription drug plan if they choose.


Our organization is providing free, one-on-one assistance to people with Medicare and their families via telephone and face-to-face sessions, public education presentations and other programs. Through the CMS MedicareRx Volunteer Initiative, volunteers at our organization will be given the opportunity to work directly with people with Medicare to help them understand their prescription drug plan options and join a plan that will best suit their prescription drug needs if they choose.


Advocacy & Human Rights
Advocacy & Human Rights, Community, Seniors


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.



  • People 55+


  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • We hope 1-2 contacts a month are made to your assigned nursing home or assisted living community. Staff will support you as much as requested.

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