Outdoor Field Volunteer - Visitor Services
Castle in the Clouds
A group opportunity. Invite your friends.
A visitor services field greeter volunteer will play a valuable role in improving the customer experience at the Castle in the Clouds, a 501c3 nonprofit organization. This person will have the opportunity to be involved in the everyday visitor experience. This position is almost completely an outdoor task and may require moderate physical activity.
Essential Duties and Responsibilities include but are not limited to:
- Help manage flow of guests out in the field
- Greet and direct guests to the upper parking (if touring the Castle) or near the Cafe if hiking
- Assist with on-site promotion and communication of our daily activities and special events and programs
- Provide excellent customer service
- Answer questions of all kinds as needed - about the Castle, dining and especially about the trails/hiking options
- Help manage parking areas on busy days to facilitate easier navigation and enable better traffic flow (you should be told all areas where it is okay and preferred for guests to park)
- Additional duties as assigned by Director of Visitor Services or managing supervisor
Additional Duties and Responsibilities may include:
- Lead guided hikes - either with provided script (graveyard tour) or on your own (like Brook Trail hike)
If interested, please fill out a Volunteer Application at our website:
About Castle in the Clouds
455 Old Mountain Road, 586 Ossipee Park Road, Moultonborough, NH 03850, US
To preserve and interpret the buildings and landscape of the Castle in the Clouds, welcoming the public to appreciate its history and beauty and developing programs that will make the Castle in the Clouds an important cultural resource. Castle in the Clouds’ community goal is for state and local residents to feel that it is "their" Castle, visiting often with a sense of pride and ownership.
Castle in the Clouds is a grand mountain top estate built by Thomas and Olive Plant in 1914. They chose the Ossipee Mountains for their home because of its incredible beauty and view of Lake Winnipesaukee. The Estate opened to the public in 1959 and became a popular tourist attraction. In 2006, Castle in the Clouds became a non profit organization focusing on the preservation and restoration of the house and grounds.
Today we operate to share this incredible site with our many visitors. Tom and Olive Plants' home is open as a museum of both their lives and the arts and crafts architectural style. The house sits on top of a mountain surrounded by 5,380 acres of beautiful grounds that contain a pond, water falls, and over 30 miles of hiking trails. The Carriage House contains an exhibit gallery and a restaurant.
Our public programming ties all the aspects of the estate together so that people can come and enjoy all that Castle in the Clouds has to offer.
As you can imagine, many hands are needed to successfully run such a large organization!