Social Media Intern

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Our Mission:

To promote transformational growth through a holistic approach.

Our Vision:

Transformed lives, transformed communities.

Position Summary:

Under the direction of the Life Enrichment Center’s Administrative & Communication Director the Social Media Intern will support the support staff to boost brand engagement and increase revenue.

Essential Functions:

• Assist with the design and execution of social media campaigns
• Create weekly and monthly editorial calendars to promote company brands on social media
• Create and distribute content such as blogs, infographics, video and press releases on social media and traditional news outlets
• Track social media engagement to identify high-performing ideas and campaigns for scalability.
• Support staff at live and online events
• Assists with communication pieces throughout the building, program flyers, and PowerPoint updates.
• Assists with preparing mailings to support Marketing & Communication function.
• Provides support to website maintenance and updates.
• Fosters an inclusive work environment.
• Is courteous, gives sincere attention to participants by answering questions & troubleshooting issues.
• Provides excellent support to all staff, participants, program partners and volunteers, including responding to inquiries/concerns in timely manner, being courteous and giving sincere attention to all individuals, knowing individual’s names and using their names when speaking to them.
• Maintains confidentiality of agency information and exercises discretion when dealing with sensitive information.
• Carries out other duties as assigned by the Supervisor.

Qualifications:

Education and Certifications

• Currently enrolled in college or a recent graduate with a bachelor’s degree in digital communication or related field such as advertising, journalism or graphic design
• Experience with major social media platforms including Facebook, YouTube, Instagram, Pinterest, Snap, etc.
• Knowledge of social media analytics software, such as Facebook Insights to track audience engagement and campaign performance
• Interested in social media trends
• Creativity
• Available to 10-15 hours per week

Experience, Knowledge & Abilities:

• Minimum age of 18.
• Strong administrative and organizational skills.
• Ability to work under stress and meet deadlines
• Strong verbal and written communications skills.
• Ability to maintain discretion and integrity in handling confidential information.
• Demonstrated customer service and follow up skills.
• Knowledge of Microsoft Office Suite, office technology, ability to learn and use various software including website maintenance, donor management databases, etc.
• Interest in or general understanding of the needs of low-income individuals.