Administrative Support (Virtual Hybrid)
Catholic Charities Atlanta
Catholic Charites Atlanta’s (CCA) Family Stabilization Program (FSP) is seeking volunteers to assist with transcribing messages from both the helpline email and the information/referral phone line. We would like to create a master list of inquiries to avoid client duplication and to help us merge the two means of communication (i.e. if someone left both a voicemail and sent an email). This will help streamline the process and enable the Intake & Referral Specialists to more quickly contact those who are in need of assistance.
The information/referral phone line and email offers assistance for anyone in the community to identify resources such as housing/shelter, food pantries, rent and utility assistance, etc.
This opportunity is remote for now, with an opportunity to be in the Chamblee office for two days/week if volunteer prefers (address below).
Volunteers are needed for approximately 4+ hours per week during office hours, which are Monday through Friday between 8 am and 4 pm. CCA is flexible based on volunteer’s schedule within our business hours.
About Catholic Charities Atlanta
2401 Lake Park Drive, SE, Smyrna, GA 30080, US
To provide help and create hope for those in need through professional services that help eliminate barriers to self sufficiency, stabilize families, and transform lives.
Catholic Charities Atlanta is an advocate and friend for individuals and families facing adversity. We provide a holistic combination of accredited social services life skills education, counseling, family stabilization, and immigration legal services that remove barriers to self-sufficiency and wholeness.
Our services are tailored for the unique circumstances of the people we serve, and our impact is real and measurable. We are faith-based and serve our neighbors professionally, compassionately, in multiple languages and regardless of background.