REPORTS TO: The Front Desk Assistant reports to the ACC Senior Services Volunteer Coordinator.
GENERAL SUMMARY: Assist in the operation of the front desk at the ACC Administration and Programs Offices, and serve as the first point of contact for all visitors and phone calls made to the office.
Abide by and enforce social distancing, and all other COVID-19 safety protocols.
Ensure that all visitors complete the necessary COVID-19 symptom screening upon arrival.
Answer all calls and direct them to the appropriate staff person when necessary, or take messages as needed.
Provide information over the phone, as needed.
Provide a welcoming, helpful and inclusive environment for all visitors.
Other duties as assigned.
Excellent interpersonal and communication skills (written and verbal).
Ability to work independently and take direction.
Accept and enforce all rules and regulations of ACC Senior Services.
Dependable and able to commit to a regular schedule.
Pass a background check, and provide COVID-19 test results prior to assignment.
LOCATION ACC Senior Services Main Campus, 7334 Park City Drive, Sacramento, CA 95831
SCHEDULE & LENGTH OF COMMITMENT Flexible shifts available Monday - Friday between the hours of 8:30 AM - 5:00 PM (morning or afternoon shift, average shift length = 3 hours). Volunteers are asked to commit to a regular schedule.
TRAINING PROVIDED Volunteers are required to complete orientation and in-service trainings.
Volunteer policies and procedures, HIPAA Confidentiality, and Elder Abuse Prevention.
Other trainings provided on an as-needed basis, dependent upon volunteer job duties.
Important information Volunteer time shifts are broken down into the following time frames:
08:30 AM to 11:45 AM
Morning shift is 8:30am - 12:00pm, VolunteerMatch doesn't allow that for some reason!
12:00 PM to 03:00 PM
Afternoon shift is 12:00pm - 3:00pm, but can be flexible for the volunteer's availability.
03:00 PM to 04:45 PM
The second afternoon shift is 3:00pm - 5:00pm, but can be flexible.
NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
Our mission is to promote the general welfare and enhance the quality of life for our community by identifying, developing, and providing culturally sensitive health and social services for older adults. Our vision is to create an array of services to help older adults sustain their independence and lifestyle.
ACC Senior Services (ACC) volunteers provide priceless dedication and support to our organization, and help us make a difference in the lives of seniors and family caregivers. As a volunteer you will have the opportunity to learn new skills, assist with program implementation, and of course - make new friends! The ACC Volunteer Program is made up of a diverse group of individuals such as students, working professionals, homemakers, retirees, and more. The key characteristics that bring our volunteers together within our organization are their friendliness and interest in helping others.
We understand that volunteers need flexibility, so our Volunteer Coordinator will work with you to find a position that best fits your availability, skills, and interests. We invite you to volunteer with us and become a part of our community! If you're interested in becoming an ACC volunteer, please visit the volunteer page on our website to fill out a Volunteer Interest Form.
If you have any questions or concerns, please contact our Volunteer Coordinator.
We'll work with your schedule.
This opportunity has 3 shifts
7334 Park City DriveSacramento, CA95831
March 29, 2021
Orientation or Training
Volunteers are asked to commit to a regular schedule (e.g. Tuesday mornings), though length of service can vary.