Volunteer Caseworker

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Who we are:  

The CARDBoard Project is a nonprofit 501(c)3 organization whose main objective is to bridge the digital gap within the underserved communities of South Dallas. Technology is an essential to all means of living, for many this essential is grossly limited. These limitations actively hinder education, healthcare, and overall economic growth within underserved communities. Here we address this pertinent issue on many levels. Between providing physical access to essential technology, active projects working to eradicate "digital deserts", working with individuals one on one to connect guests to empowering opportunities and resources, we consistently progress our cause.

Who We Are Looking For: 

CARDBoard Project’s Virtual Mobile Digital Connection (Virtual MDC) is a compassion driven outreach program dedicated to seeing the individuals we serve obtain access to essential digital resources & empowering support/opportunity. In this role, you will work with guests 1:1 to assess their needs, connect them to empowering resources and provide essential follow-ups as needed.

Responsibilities:

• Virtual 1:1 outreach
• Advocate for guests impacted by digital division through:
  • Establish "Digital Footprints" (e.g. establish email & virtual voicemail)
  • Partner/Community resource referrals
  • Computer & internet navigation assistance
  • Establish/maintain guest documentation
  • Essential guest follow-ups

Requirements:

• Notable communication skills & socially adept
• Accurate data entry & ability to maintain tasks in an active environment
• Pragmatic & organized
• Reliable computer & internet access
• Proficient computer skills, experience with Office 365 and apps is preferred