Engagement Specialist

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The North Alabama Zoological Society (NALZS) is looking for an Engagement Specialist.


Job Function (duties and responsibilities):

We are looking for an experienced person that can also help out with donor engagement duties.

To us, the primary objective of this position is to provide administrative support for 1) fundraising, 2) database management and reporting, 3) event logistics and donor relations, and administration of our donor programs such as NALZS Palz. As necessary, the Engagement Specialist will assist in the recruitment and monitoring of volunteers to help with department efforts.

The North Alabama Zoological Society is volunteer run and this is a volunteer position. There is an understanding from the organization that the selected volunteer will be using their own free time to accomplish the tasks of this position and their ability to commit time will vary. The organization only expects follow through on the tasks the volunteer has agreed to perform in the time agreed upon.

• Provide professional assistance and interaction with donors (via phone, computer and face-to-face).
• Support fundraising staff to generate development reports from database (sponsors, major donors, individuals, lapsed donor, etc.).
• Prepare gift acknowledgement letters, Board Thank You notes, New Donor Letters, Anniversary Cards and make Thank You calls.
• Compile mailing lists.
• Create and update collateral materials to support gift cultivation, including both print and electronic media.
• Gather information to create and format affiliate Annual Report, with support from team members.
• Maintain thorough and accurate database records and create fundraising reports and other database reports as needed.
• Provide fundraising support to committee/board and team meetings, including document creation, donor research and donor prep.
• Assist fundraisers with the planning, strategy and implementation of mailings and other communications.
• Serve as donor database subject matter expert, with responsibility for infrastructure, protocols, data entry systems, gift processing and report writing
• Identify and implement processes and improvements to ensure the integrity of the database, including troubleshooting/identifying inconsistencies and making corrections.

Education/Experience:

• BSc/BA in Business, Computer Information Studies, or relevant field from a four-year accredited college or university strongly preferred. Associates degree required.
• Preferred: At least two to three years of development and fundraising experience in a not-for-profit setting.
• Preferred: Two to three years’ experience working with a development database, such as Donorbox, Bloomerang, GiftWorks, or Raiser’s Edge

Skills Required:

• Aptitude in presentation and public speaking
• Must embrace the mission of the North Alabama Zoological Society
• Strong interpersonal and writing skills.
• People oriented and results driven
• Ability to maintain a high level of confidentiality.
• Proficiency in MS Office
• Be organized and exhibit "follow through" on tasks and goals.
• Display a positive attitude, show concern for people and community, demonstrate presence, self-confidence, common sense and good listening ability.
• Ability to generate creative ideas
• Attention to detail and outstanding organizational skills
• Good time-management skills