COVID-19 Vaccine Telephone Support Volunteer - Tennessee Residents Only
Tennessee Commission on Aging and Disability
This role will allow volunteers to contact older adults in Tennessee via telephone call to assist in scheduling an appointment to receive the COIVD-19 vaccine. Duties and Responsibilities for this role include, but are not limited to:
- Ask specific questions determined by TCAD during each call to determine if assistance is needed in scheduling an appointment for the COIVD-19 vaccine.
- Submit an online form after each call to record if you were to reach each older adult you were assigned, responses to questions and other notes.
- If requested, schedule an appointment or add the person to the COVID-19 Waitlist in their county of residence or the TCAD waitlist for local events
- Provide resources for transportation services if the client needs help getting to their vaccine appointment (all volunteers will have these resources provided to them).
- Communicate with the Director of Volunteer Engagement, immediately if you are not able to continue volunteer service.
- Be a resident of the State of Tennessee
- Pass a standard volunteer screening
- Have an email address to receive client and program information
- Review training provided
- Have access to a telephone and internet at the same time.
About Tennessee Commission on Aging and Disability
502 Deaderick Street, 9th Floor, Nashville, TN 37243, US
Our mission is to bring together and leverage programs, resources, and organizations to protect and ensure the quality of life and independence of older Tennesseans and adults with disabilities.
As the State Unit on Aging (SUA), the Tennessee Commission on Aging and Disability (TCAD) provides comprehensive and coordinated services that address multiple social and behavioral determinants of health relevant to older adults and adults with disabilities. Services provided by TCAD and its network address multiple population needs including, but not limited to, transportation assistance, home delivered meals, SNAP outreach, long-term care resident rights, Medicare insurance counseling services and social support for older adults. TCAD’s capacity to deliver these services is supported by a wide range of partnerships and collaborations within our community integrated health network, including nine Area Agencies on Aging and Disability (AAAD), the 120+ network of local senior centers and local nonprofit organizations. This network facilitates streamlined access to these services and supports through a statewide Information & Assistance line and the nine AAADs who serve as Single Points of Entry.