Townspeople is looking for an eager individual who is ready to serve our most vulnerable here in the San Diego area! Alongside the Support Services Staff, the Outreach Assistant will call and screen potential Townspeople clients from our Official Waitlist. They will assist staff in maintaining the Waitlist and ensuring all potential clients are contacted.
ESSENTIAL DUTIES & RESPONSIBILITIES
Assist in maintaining the Official Townspeople Waitlist
Interact with clients on a frequent basis
Respond to client’s various questions via phone and email
Determine a client’s eligibility & guide them to the appropriate service
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every potential client
QUALIFICATIONS & SKILLS
Maintain confidentiality of sensitive personal information of applicants, current and former clients, landlords and other matters affecting tenant relations.
Remain professional and courteous with clients at all times
Excellent verbal and written communication skills
Be a self-starter with a positive attitude
Education and Experience:
One or more years of nonprofit-related experience
Junior or Senior College Student pursuing a Bachelor's Degree with a focus on healthcare, psychology, sociology, social work, public administration, or a related field
OR Bachelor's Degree with a focus on healthcare, psychology, sociology, social work, public administration, or a related field
No additional volunteer opportunities at this time.
4080 Centre Street, Suite 201, San Diego, CA 92103, US
Our mission is to provide access for low-income people, especially those living with HIV/AIDS, to affordable housing and other human services. We provide supportive housing, housing case management, individual housing plans and up to date information and listings for affordable apartments and special needs housing.
We focus our work on developing affordable housing in San Diego, currently operating 66 units. We also offer a variety of other housing options and services. We lead the way in returning homeless people back to housing through our program: Homelessness Prevention and Rapid Re-Housing. We provide information and referral services for many of the needs that people have and can be addressed by one of our 200 social service partners. Self-sustainability is our goal, and through all of our programs, we provide people with the planning, tools and follow-up needed for people to live independently, while also getting the public benefits to which they are entitled.