Student/ Tutor Operations Manager - Help close the education gap and gain experience!

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ORGANIZATION: PANDEMIC PROFESSORS, INC.

Head of Student/ Tutor Operations Manager

Estimated Hours/Week: 15+ hours/week

Expected Commitment: 4+ months

About Pandemic Professors: Pandemic Professors is a nonprofit organization that offers free tutoring and mentorship to underserved students in low-income communities. The service was created to bridge the education gap caused by e-learning and the pandemic. We are a 100% volunteer- run organization and we do not have any paid positions.

You Will:

  • Report to the Director of Operations
  • Supervise a team of volunteers and interns
  • Monitor and ensure that scheduling is operating in a timely manner producing high-quality student-tutor pairings
  • Cultivate and maintain a collaborative relationship with the People Operations teams and HR teams to develop standard operating procedures (SOPs); key performance indicators (KPIs); and objective and key results (OKRs)
  • Work with the Director of Scheduling to set and monitor goals based on team capacity
  • Collaborate with the Scheduling team to ensure and grow student-tutor relationships
  • Act as a representative of the organization and its interests in external forums and donor meetings
  • Identify opportunities for improvement to technology and roles, and help to implement these changes with direct modifications and trainings for other staff

Requirements:

  • 15+ hours a week
  • Passion for our mission
  • Ability in managing a team of volunteers and interns
  • Proven ability to handle numerous projects at once
  • Strong work ethic and problem-solving skills
  • Public speaking skills
  • Strong written and oral communication skills
  • Passion for education and equality
  • Ability to work independently and take initiative, as well as work in a collaborative, compassionate team environment
  • Project management skills
  • Comfort with researching, testing, and implementing new technologies
  • Data-oriented with a love for spreadsheets and outcomes monitoring

Opportunities for Growth:

  • Apply and develop the following skills:
    • Verbal and Written Communication
    • Organization and attention to detail
    • Interpersonal skills
    • Customer service
    • Data skills
    • Project and people management
  • Increase your knowledge in the following areas:
    • Nonprofit development and operations
    • Education
    • Serving economically disadvantaged students
    • Career development for recent college students

If interested, please apply here: https://docs.google.com/forms/d/e/1FAIpQLSclAim-01fJDN9A0qzja1ZAoGC-GS8jo6lKLLGHvQiMixV1eA/viewform

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About PANDEMIC PROFESSORS, INC.

Location:

512 W 156th St., Apt 22, New York City, NY 10032, US

Mission Statement

The mission of Pandemic Professors is to facilitate free tutoring to children in low-income communities impacted by the pandemic.

Description

At Pandemic Professors, we believe all K-12 students deserve an opportunity to receive free supplemental learning through private tutoring, in order to help them remain on track and meet their educational goals. Our organization was founded to match underserved students across the United States with free online tutors to more safely help during this unprecedented crisis and beyond.

Historically, students in underserved communities are at greater risk of falling behind in academics and socio-emotional skills. Much like Hurricane Katrina, the COVID-19 crisis is exacerbating the plethora of academic and personal challenges these students already face. Our organization presents students in low-income communities with opportunities to strengthen subject comprehension and boost confidence. The needs, strengths, and voices of the impacted students drive our family-centered philosophy and evidence-based practices.

Together with our partners, Pandemic Professors combats adverse effects on learning resulting from the pandemic and exacerbated by poverty. Students in underserved communities don’t lack a hunger for knowledge, they lack the means to access quality tutoring. Pandemic Professors provides effective tools for students to complete their K-12 education, and we will continue to work with our students after the pandemic until the educational gap is resolved. We sincerely hope you consider joining us in the fight to improve the lives of students adversely affected by poverty and the pandemic.

CAUSE AREAS

Advocacy & Human Rights
Children & Youth
Education & Literacy
Advocacy & Human Rights, Children & Youth, Education & Literacy

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

GOOD FOR

N/A

REQUIREMENTS

  • Must be at least 18
  • 15 hours a week for at least 4 months.

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