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  • 6 people are interested

Highest Need_In-Shelter, NO Animal Handling (March 2021)

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Pima Animal Care Center

  • 6 people are interested

Hello and thank you for your interest in volunteering with Pima Animal Care Center!

New volunteers have different areas of the center that they want to help and participate. While we hope that there is an opportunity for everyone, we do understand that we may not be the best fit for everyone.

This pathway is for individuals that are interested in supporting our mission, but do not have the desire to handle pets directly. This is a critical role to help our teams with various projects such as reuniting lost pets with their families or updating surgical notes on surgery days in the clinic. Below are high need opportunities that volunteers in this pathway would have the opportunity to train and assist.

  • In-Shelter, No Animal Handling Pathway:
Volunteer age limits defined:
  • 12-15 years old with parent/guardian doing the same activity with them, the entire time under their supervision
    • Parent/Guardian must be a PACC volunteer and complete all on-boarding
  • 16 & 17 parent must do the orientation and tour with minor then sign a waiver for them to be able to volunteer alone
  • ALL activities have age requirements
    • Example: dog walking - 16+, parents/guardians are not permitted to walk with their children/grandchildren shadowing them
  • 12-15 year olds are limited to Jump Starts, Enrichment, Fill the Pantry, admin assistance

Current HIGHEST Need No-Animal Handling Opportunities at PACC:
  • Admissions Team Phone Support
    • PACC has 40-60 pets brought to our shelter each day that are either owner surrenders or strays that were found by kindhearted neighbors. Our teams need help fielding phone calls, scheduling appointments and completing paperwork when those pets come to the shelter.
    • We also need assistance with making phone calls for strays that are brought in that have microchips to call their owners to assist in reunification.
    • Training is provided.
    • Shifts available everyday.
  • Lost & Found Team
    • PACC has over 100 strays that are brought to our center each week! This administrative team helps pet owners file lost reports, helps finders file found reports and so much more.
    • We need some volunteers that are able to walk the kennels each day to see if any of our pets in shelter match the multiple lost reports that are reported each day.
    • We want to help increase our return to owner/reunification numbers! Helps us help families reunite with their families.
    • Must be willing to learn our database system.
  • Pet Support Center Team
    • Each day community members call to ask questions about concerns that they have with their pets. These concerns can be anything from their pet developing behavioral issues, medical concerns, or housing issues.
    • Our team communicates via email, phone and text with community members that are reaching out and we need support! Help our team help our neighbors here in Pima County!
    • Shifts available everyday.
  • Photography (while pets are in kennel) + bio writing (CATS)
    • The cat team is recruiting a team of volunteers to assist in taking great photos of their available cats, adding them to the AdoptMe App and adding bios for each available

If you are interested in joining our team, please go to and register to become a volunteer. If you are interested in the specific opportunities above, select the volunteer pathway:

10 More opportunities with Pima Animal Care Center

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About Pima Animal Care Center


4000 N. Silverbell Rd., Tucson, AZ 85745, US

Mission Statement

Pima Animal Care Center is committed to providing timely service to residents and compassionate care to animals, while working to support public safety, find homes for homeless animals and educate the community about responsible pet ownership

Here are some of the ways we approach that mission:

  • Protecting public health and safety by enforcing laws and ordinances;
  • Responding and investigating complaints of animal abuse and cruelty;
  • Providing shelter for abandoned pets, none of which are turned away;
  • Working with more than five dozen rescue and animal welfare partners to find loving homes for homeless animals;
  • Picking up stray dogs to increase safety for the animals and your neighborhood, while providing an opportunity for lost pets to be reunited with their owners;
  • Promoting and supporting low-cost spay/neuter, vaccination and licensing services;
  • Encouraging volunteers and donors to assist in our mission.

Pima Animal Care Center is a Division of the Pima County Health Department and is organized into four major sections: Enforcement, Animal Shelter, Licensing and Public Outreach/Education. The Pima Animal Care Center is located in Tucson, with a substation in Ajo.

The Silverbell facility is open from noon until 7 p.m. weekdays, and from 10 a.m. until 5 p.m. weekends.


Our mission at Pima Animal Care is to protect the health and safety of all Pima County residents - including those with four legs, cold noses and fur.

Unfortunately, there aren’t enough loving homes to care for the number of animals in our community. Sometimes, we end up with cats and dogs because owners are irresponsible or abusive. Sometimes, life circumstances change or owners believe they aren’t equipped to deal with an aging or sick pet.
And because Pima Animal Care accepts all animals, regardless of their condition, we take in roughly 25,000 animals a year.

That is a staggering number. If you imagine every seat filled at McKale Center at the University of Arizona, remember that capacity there is fewer than 15,000.

Some of the animals - those with behavioral problems or illnesses or aggression - can be hard to find homes for, but many, many of the animals we receive are healthy and well-socialized.

We feel deeply for the animals in our care and work diligently to make sure that every healthy, adoptable animal has a chance to go home with new families who will love them.

There is no "clock" ticking on healthy, adoptable animals. We will keep an animal for months, as long as health and behavior allows, as we work closely with community partners and rescue organizations to find a placement.

But we can’t outrun the need. Unfortunately, as fast as we can find animals homes, literally dozens are coming in every day. Sadly, some are at risk of being put down, including sick animals that don’t respond to treatment or those with behavioral issues that don’t respond to training and pose a risk to our public and our volunteers.
It would be wonderful to eliminate the need for euthanasia, but we aren’t there yet.

It is going to take all of us working together to fix this problem. How?

Spaying and neutering pets is the single biggest step people can take to control the animal population.
Making responsible choices when picking out pets so that families are well-equipped for the animals they take home
Ensuring animals are vaccinated so they stay healthy
Licensing animals so they can more readily be returned to their rightful homes
Volunteering time to help serve as shelter guides and connect families with available pets
Donating resources to help care for animals and expand public awareness

Pima Animal Care is committed to making progress on each of these elements, from low-cost vaccination clinics to discounted spay/neuter program in certain areas of the community. Licensing for altered animals has been held to a nominal fee. We welcome volunteers and donors who want to help us in our mission.

Thank you for your support.

Crisis Support


We'll work with your schedule.


Pima Animal Care Center4000 N. Silverbell Rd.Tucson, AZ 85745



  • Office Reception
  • Administrative Support
  • Customer Service
  • Data Entry
  • Animal Care / Handling




  • Orientation or Training
  • If you are interested in joining our team, please go to and register to become a volunteer. If you are interested in the specific opportunities above, select the volunteer pathway:

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