We now have an exciting opportunity for aMicrosoft 365 Administrator/2ndLine Support to join ADC. The Microsoft 365 Administrator will administer and maintain ADC’s cloud-based applications and end user services.
The right candidate will be able to provide support for a user base of approximately 90 users. This is a big challenge so the right candidate should be resourceful. Furthermore, the Microsoft 365 Administrator must be able to diagnose and resolve problems quickly. In this role, it will be necessary to communicate with a variety of interdisciplinary teams and users.
Responsibilities:
Configure and maintain the organisations Microsoft 365 Environment e.g.,Microsoft Dynamics, Power BI, Microsoft SharePoint, Microsoft Azure, Microsoft Exchange Online
Manage shared mailbox access requests and escalate where necessary
Manage user and system account requests quickly and effectively
Troubleshoot and provide 2nd line technical support to ADC and guest users
Build and maintain an org-wide communication site on SharePoint to keep our volunteers up to date
Requirements:
Knowledge of Microsoft 365 systems administration and cloud-based applications
Experience with Microsoft Dynamics and Power BI
Experience with Microsoft SharePoint and other document management systems
Excellent communication skills with a good level of English
At least 4 years of relevant cloud-based application experience
Available to work flexibly and volunteer at least 7 hours a week
What we offer you:
Free learning and career development opportunities
An opportunity to build your work experience within your field
An opportunity to be part of a diverse team representing different parts of the world, that is changing lives in Africa
To prevent or relieve poverty in rural Africa by empowering communities and leaders to better manage public resources so that they can invest in expansion of access to essential public services and meet their local needs independently. We achieve this using our innovative Three-Step Approach.
Description
African Development Choices is a UK-based social enterprise, founded in 2018 by Kenyan-born Moses Tai. Our vision is of a world in which everyone has access to the essential services necessary to fight poverty.
It is our mission to reduce poverty by empowering communities to make more informed choices in the management of public resources. This will enable communities to independently meet their needs for essential services, such as clean water and safe sanitation.
Children & Youth
Community
International
WHEN
We'll work with your schedule.
WHERE
This is a Virtual Opportunity with no fixed address.
