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Microsoft 365 Administrator/2nd Line Support (Remote)

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African Development Choices

  • 5 people are interested
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About the role

We now have an exciting opportunity for aMicrosoft 365 Administrator/2ndLine Support to join ADC. The Microsoft 365 Administrator will administer and maintain ADC’s cloud-based applications and end user services.

The right candidate will be able to provide support for a user base of approximately 90 users. This is a big challenge so the right candidate should be resourceful. Furthermore, the Microsoft 365 Administrator must be able to diagnose and resolve problems quickly. In this role, it will be necessary to communicate with a variety of interdisciplinary teams and users.

Responsibilities:

  • Configure and maintain the organisations Microsoft 365 Environment e.g.,Microsoft Dynamics, Power BI, Microsoft SharePoint, Microsoft Azure, Microsoft Exchange Online
  • Manage shared mailbox access requests and escalate where necessary
  • Manage user and system account requests quickly and effectively
  • Troubleshoot and provide 2nd line technical support to ADC and guest users
  • Build and maintain an org-wide communication site on SharePoint to keep our volunteers up to date

Requirements:

  • Knowledge of Microsoft 365 systems administration and cloud-based applications
  • Experience with Microsoft Dynamics and Power BI
  • Experience with Microsoft SharePoint and other document management systems
  • Excellent communication skills with a good level of English
  • At least 4 years of relevant cloud-based application experience
  • Available to work flexibly and volunteer at least 7 hours a week

What we offer you:

  • Free learning and career development opportunities
  • An opportunity to build your work experience within your field
  • An opportunity to be part of a diverse team representing different parts of the world, that is changing lives in Africa
  • We provide work reference for you

We look forward to receiving your application.

ADC Recruitment Team

14 More opportunities with African Development Choices

About African Development Choices

Location:

Kemp House, 160 City Road, London, EC1V 2NX, GB

Mission Statement

To prevent or relieve poverty in rural Africa by empowering communities and leaders to better manage public resources so that they can invest in expansion of access to essential public services and meet their local needs independently. We achieve this using our innovative Three-Step Approach.

Description

African Development Choices is a UK-based social enterprise, founded in 2018 by Kenyan-born Moses Tai. Our vision is of a world in which everyone has access to the essential services necessary to fight poverty.

It is our mission to reduce poverty by empowering communities to make more informed choices in the management of public resources. This will enable communities to independently meet their needs for essential services, such as clean water and safe sanitation.

Children & Youth
Community
International

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

  • IT Strategy
  • IT Management
  • Network Administration
  • IT Help Desk
  • Microsoft Office Suite
  • Security / Network Administration

GOOD FOR

N/A

REQUIREMENTS

  • 7 hours per week
  • This is a remote and unpaid position

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