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6 people are interested
Microsoft 365 Administrator/2nd Line Support (Remote)
ORGANIZATION: African Development Choices
Please visit the new page to apply.
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6 people are interested
About the role
We now have an exciting opportunity for aMicrosoft 365 Administrator/2ndLine Support to join ADC. The Microsoft 365 Administrator will administer and maintain ADC’s cloud-based applications and end user services.
The right candidate will be able to provide support for a user base of approximately 90 users. This is a big challenge so the right candidate should be resourceful. Furthermore, the Microsoft 365 Administrator must be able to diagnose and resolve problems quickly. In this role, it will be necessary to communicate with a variety of interdisciplinary teams and users.
Responsibilities:
- Configure and maintain the organisations Microsoft 365 Environment e.g.,Microsoft Dynamics, Power BI, Microsoft SharePoint, Microsoft Azure, Microsoft Exchange Online
- Manage shared mailbox access requests and escalate where necessary
- Manage user and system account requests quickly and effectively
- Troubleshoot and provide 2nd line technical support to ADC and guest users
- Build and maintain an org-wide communication site on SharePoint to keep our volunteers up to date
Requirements:
- Knowledge of Microsoft 365 systems administration and cloud-based applications
- Experience with Microsoft Dynamics and Power BI
- Experience with Microsoft SharePoint and other document management systems
- Excellent communication skills with a good level of English
- At least 4 years of relevant cloud-based application experience
- Available to work flexibly and volunteer at least 7 hours a week
What we offer you:
- Free learning and career development opportunities
- An opportunity to build your work experience within your field
- An opportunity to be part of a diverse team representing different parts of the world, that is changing lives in Africa
- We provide work reference for you
We look forward to receiving your application.
ADC Recruitment Team
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About African Development Choices
Location:
Kemp House, 160 City Road, London, EC1V 2NX, GB
Mission Statement
Our mission is to reduce poverty by empowering communities to make more informed choices in the management of public resources.
Description
African Development Choices (ADC) is a UK-based Social Enterprise on a mission to reduce poverty in Africa by empowering local communities and their leaders to make more informed choices in the management of public resources so that they can independently meet their own needs for essential services. Improving public resources management is key to establishing a sustainable society. And increasing access to essential services, such as clean water and sanitation, is key to fighting poverty because lack of access to essential services is a root cause of poverty.
We achieve this using our unique approach to reduce poverty as follows:
- Set better precedent
- Raise expectations
- Increase public participation
- Improve management of public resources
- Increase access to essential services
By delivering access to essential services through our donor-funded community projects, we set better precedents in the management of public resources and the delivery of essential services. Then we raise expectations through education and support and mobilise communities to play an active and informed role in the management of public resources so that they can enact change for themselves. We achieve this by sharing information from our projects that provides a new perspective. It’s not the information that empowers communities to participate; it’s raised expectations from a new perspective.
CAUSE AREAS
WHEN
WHERE
This is a Virtual Opportunity with no fixed address.
DATE POSTED
February 26, 2021
SKILLS
- IT Strategy
- IT Management
- Network Administration
- IT Help Desk
- Microsoft Office Suite
- Security / Network Administration
GOOD FOR
N/A
REQUIREMENTS
- 7 hours per week
- This is a remote and unpaid position