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Front Desk Volunteer

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YWCA NORTHEAST INDIANA INC

Under the supervision of the Office Coordinator, the Front Desk Volunteer will be responsible for supporting various administrative projects and day-to-day duties for the organization.

This is an on-site volunteer position.

Roles & Duties:

  • Maintain screening procedures for admission to building
  • Responsible for operating a multi-line phone, maintaining guest records, and directing clients and guests to the appropriate department
  • Greet visitors and direct them to sign in/out appropriately
  • Receive mail and package deliveries on behalf of YWCA staff and clients
  • Monitoring the security cameras and front door for safety
  • Basic office organization, including maintaining the Front Desk Binder
  • Responsible for following all established policies and procedures
  • Abide by the YWCA Northeast Indiana Code of Conduct, Non-Interference Policy
  • Maintain client and staff confidentiality
  • Other duties as assigned

Skills & Qualifications:

  • Ability to learn and operate a multi-line phone
  • Basic knowledge of computer programs (i.e. Google Chrome, Microsoft Suite)
  • Ability to communicate effectively with different cultural groups
  • Ability to react calmly and professionally in an emergency situation
  • Ability to effectively work as a part of a multidisciplinary team
  • Effective active listening skills
  • Effective oral and written communication skills
  • Effective reasoning abilities and critical thinking skills
  • Ability to sit at a computer work station for extended periods of time
  • Moderate lifting and carrying (up to 30 lb)
  • Occasional high stress may be experienced in dealing with clients, staff, and volunteers

To apply: complete online volunteer application https://ywcanein.com/volunteer

2 Shifts

  • 09:00 AM to 01:00 PM
    Monday through Friday
  • 01:00 PM to 05:00 PM
    Monday through Friday
  • NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
More Shifts

1 More opportunity with YWCA NORTHEAST INDIANA INC

About YWCA NORTHEAST INDIANA INC

Location:

5920 DECATUR RD, FORT WAYNE, IN 46816, US

Mission Statement

YWCA Northeast Indiana is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.

Description

What We Do:
We believe that all individuals have the right to be safe and choose the direction of their lives. Our programs address norms and barriers that could cause anyone to find themselves in situations of violence, trauma, or addiction. We actively work to transform lives by creating positive change, stability, and new opportunities for our clients, their families, and the community.

We offer programming in a variety of areas including Addiction Recovery, Counseling, Community Engagement, Financial Empowerment, Education, Domestic Violence, and Sexual Assault.

Who We Serve:
Our organization has served the community for 125 years. Today, our reach includes six Northeast Indiana counties: Allen, DeKalb, Huntington, Noble, Wells and Whitley. Most of our programs and services are available for women, men, transgender individuals, and families of all types.

Community

WHEN

We'll work with your schedule.
This opportunity has 2 shifts

WHERE

5920 Decatur RoadFort WayneFort Wayne, IN 46816

(41.03022,-85.12617)
 

SKILLS

  • Office Reception
  • Administrative Support
  • Customer Service
  • Data Entry
  • Multi-Tasking
  • People Skills

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Reception desk is open Monday-Friday 9am-5pm We would like volunteers to commit to at least one 4-hour shift per week  
  • The Front Desk Volunteer must demonstrate a commitment to serving YWCA NEIN’s clients and upholding the YWCA mission. 

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