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Adoption Counselor

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Animal Care League

  • 1 person is interested

Adoption Counselor

Adoption Counselor volunteers play a crucial role in solidifying the human/animal bond, while also helping us give animals another chance at finding their people. This volunteer will assist the Adoption Coordination staff with vetting applicants; speaking with applicants about their lifestyle, time allocation, and members of their family who will also care for the animal; answering general and specific pet-related questions; scheduling in-person "meet-and-greets"; Conducting Zoom/phone interviews with applicants and adopters; other duties as assigned. This person should be extremely knowledgeable about domestic animals; has experience via their own pets (preferably shelter pets); comfortable with engaging with the public; ability to provide excellent customer service; firmly believes in equity, diversity, and inclusion; and ready to help shelter pets find their forever families!


Main shelter: 1011 Garfield, Oak Park, IL. 60304

Remote work available after training period

Qualifications and Requirements:

    • Available to Volunteers at Level III or above*
    • Attended our New Volunteer Orientation
    • Attended Event Orientation
    • Must have exceptional knowledge of cats and dogs
    • Knowledge of rabbits and other small mammals is a plus
    • Excellent organizational skills
    • Possess the ability to follow written and verbal direction
    • Must be a self-starter
    • Must be respectful toward animals and people
    • Possess the ability to remain objective while speaking with potential adopters
    • Must commit to a regular schedule of at least 8 hours/month

Roles and Responsibilities:

  • Actively listen to adopters and determine their experience level and needs
  • Self-educating on our available animals to provide a solid matchmaking experience
  • Provide appropriate level of care information based on the experience level of the adopter
  • Monitor the appointment spreadsheet and prepare for upcoming appointments assigned to them
  • Monitor the new application spreadsheets and contact adopters in a timely manner

In addition to possessing the required skills and education requirements, candidates with English-Spanish bilingual linguistic capabilities would be preferred.

* Conditional on skills and experience

2 Shifts

  • afternoon / 12:00 PM to 03:00 PM
  • 03:00 PM to 05:00 PM
More Shifts

11 More opportunities with Animal Care League

About Animal Care League


1011 Garfield, Oak Park, IL 60304, US

Mission Statement

Animal Care League is committed to providing shelter, medical care, and comfort to animals in need; reducing animal overpopulation; and acting as a community resource, thus promoting the human/animal bond.


The Animal Care League is a limited admission shelter located in Oak Park. We help homeless cats, dogs and other small animals by providing them food, shelter, medical attention and love until we can find them a loving home. As a not-for-profit 501(c)(3) organization, we depend on the generosity of our communities to help us meet our goals of finding new homes for as many animals as possible each year. If you are in interested in helping, please visit our "Supporting the ACL" page on our website, animalcareleague.org.

If you are looking to add a new member to your family, you can view our animals that are up for adoption by clicking on the respective pictures. Please feel free to give us a call to make further inquiries about our animals at 708-848-8155.



We'll work with your schedule.
This opportunity has 2 shifts


1011 GarfieldOak Park, IL 60304



  • Customer Service
  • Retail / Sales
  • People Skills
  • Relationship Building




  • Must be at least 21
  • Orientation or Training

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