IT Applications Assistant for a Refugee Support Group

Save to Favorites

About Us

In 2014, two compassionate women from different parts of the world came together to inspire positive actions and peaceful resolutions. Seeds of mutual respect, compassion, and love grew out of multicultural luncheons and ultimately blossomed into Building Peaceful Bridges (BPB). We pick up the resettlement process where the U.S. refugee resettlement agencies leave off. BPB bridges the gap - from arrival to self-sufficiency. Our Vision is "bridging the hearts and minds of all people ". We invite you to visit www.buildingpeacefulbridges.org to learn more.

The Need

We are a young 501c3 charity with a big vision. The IT Applications Assistant falls under the Information Technology Development and Implementation Department (IT DID) and is responsible for implementation, maintenance and training in all software applications and technology that BPB uses.

The Technology IT Applications Assistant is passionate, positive, innovative and creative. Able to quickly pivot and adapt, the IT Applications Assistant embraces a high standard of excellence in the work that they do. They are compassionate, have a global perspective and embrace the mission, values and culture of BPB.

Reporting into IT Applications Assistant, this position is critical to the growth and expansion of Building Peaceful Bridges and our impactful programs. Through these programs, we assist in family resettlement by establishing a community safety net, assisting in the citizenship process, and building trust, hope, resilience, and empowerment. Ultimately, refugees give back to their community and make the country stronger. We have impacted 200+ families and we hope to double our support this year.

Responsibilities and Duties

The IT Applications Assistant will assist the IT Director in:

• Maintaining and configuring all applications used by BPB.
• Providing technical support to BPB volunteer or staff members, including access and use of all applications BPB uses.
• Setting up and recording Zoom meetings.
• Creating Mailchimp newsletter campaigns.
• Maintaining and adding to YouTube and Vimeo video accounts.
• Storing, organizing, and retrieving all digital assets, including photos, videos, and documents.
• Identifying work flows and procedures for increasing organizational efficiencies.
• Recommending alternative applications that may improve efficiency or new ways to use current applications.

Skills and Qualifications

The IT Applications Assistant needs to have:

• Excellent technical skills
• Familiarity and comfort with using software applications.
• Great analytical, problem solving and communication skills.
• Ability to work with people with varying degrees of technical skills.

Education and Experience

• IT education is preferred.

• Two years IT experience (including informal training or experience)

Hours and Benefits

This is an unpaid, volunteer position. Instead of compensation, the IT Applications Assistant gets to:

• Embrace and grow their passion for purpose, peace, and inclusion.
• Gain experience in a small and growing organization.
• Learn valuable leadership skills.
• Cultivate both business and creative skills.
• Give between 1 and 4 hours a week (or more if interested) and commit to 8+ months.

How to apply

If you are looking to make a meaningful difference in the community, the state, the country, the world, then reach out to us today!

Please include the following information when you apply:

• A statement telling us why you want to be an IT Applications Assistant for BPB.
• A snapshot of your relevant skills and abilities.