Volunteer Onboarding & Training Coordinator

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Are you a highly energetic people-person? Do you draw energy from coordinating resources and keeping a close eye on details? Do you get excited by the idea of working with others and building processes and program infrastructure, as well as working with people to help more dogs and cats?! If so, we have the perfect volunteer opportunity for you! We’re looking for a qualified Onboarding and Training Lead to join our volunteer family.

Objective: Assist in building a cohesive and structured program for volunteer onboarding and training, and oversee a team of volunteers who can administer all aspects of the process.

This volunteer will:

• Help to create definition and documentation for each step in the application, onboarding, and training processes for new volunteers
• Work with HEA staff to identify and build a team of volunteers to execute all steps of the volunteer onboarding process, including (but not limited to):
• Application processing
• Interviewing volunteer applicants
• Coordinating and scheduling training shifts
• Transitioning new volunteers from "trainee" to "active volunteer"
• Tracking applicant waiver forms
• Administering and auditing HEA’s volunteer management system
• Provide leadership to members of the Volunteer Onboarding & Training team
• Offer input, feedback, and ideas regarding the direction of HEA’s Onboarding and Training efforts

This person is/has:

• An energy giver who loves to coach others (and has demonstrated the ability to do just that!)
• Great people skills and a service oriented approach (that translates to their team members, as well as the prospective volunteers they’re working with)
• Amazing verbal and written communication skills and communicates frequently and effectively.
• Wildy organized!

Reports to: HEA’s Volunteer Manager

Commitment: This role is vital to the day-to-day operations of our program, so we are looking for a volunteer who can commit to at least 1 year in this role. At the onset of this role, we anticipate that the Onboarding and Training Lead will spend 8-10 hours per week on this role. As this volunteer begins to build out a team to help with execution, this role will likely require 3-5 hours per week.

If you are interested in filling this role, please email Sarah Luna at sluna@heanokill.org . Please include a resume and a brief letter telling us why you’d be a great fit for this role .