Greater Maryland Alzheimer's Association Program Tech Support Volunteer
Alzheimer's Association of Greater Maryland
Program Tech Support volunteers assist Alzheimer's Association staff and volunteers to provide support groups and education programs through virtual platforms and expand the reach of Alzheimer's Association programs in the community. Program Tech Support volunteers:
- Serve as host/moderator of web-based education programs or support groups offered through Zoom, BlueJeans, Google Meets. The programs are taught or facilitated by Alzheimer's Association staff or volunteers with specialized training in these topics.
- Mentor and coach Alzheimer's Association volunteer Community Educators and Support Group Facilitators in use of technology to maximize the constituent / user experience.
- Troubleshoot constituent access issues for caregivers to participate in groups.
- Monitor chat, mute microphones and cue up Q&A for volunteers to answer. Launch polling if part of the user experience in the platform.
The Association is seeking tech-savvy volunteer candidates with:
- Excellent technology skills and comfort using Zoom or other webinar technology independently.
- Demonstrated success moderating Q&A or monitoring chat during webinars.
- Ability to collaborate with staff and provide customer service type mentoring to volunteers and constituents.
- Passionate about the Alzheimer’s Association mission with personal or professional experience with dementia preferred.
- Must be age 18 to apply. Background checks are required.
About Alzheimer's Association of Greater Maryland
Location:
1850 York Road Suite D, Timonium, MD 21093, US
Mission Statement
The Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research. Our mission is to eliminate Alzheimer's disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health.
Description
The Alzheimer's Association offers a 24/7 Helpline (800.272.3900) to provide information and advice in more than 170 languages, over 60 support groups in Greater Maryland that provide a safe and confidential enviroment for conversation, support, guidance and resources, a variety of education programs for families, professionals and individuals facing dementia, safety services for people with Alzheimer's who wander, early stage engagement programs, care consulations and referrals for services to aid those living with Alzheimer's and their caregivers. The Alzheimer's Association is the leading voice for Alzheimer's disease advocary, fighting for critical research, prevention and care initiatives at the state and federal levels.