Blood Donor Ambassador

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Did you know someone in the US needs blood every 2 seconds? To meet this critical need, the American Red is looking for friendly, customer focused individuals at blood drives in your community. Blood Donor Ambassador volunteers will provide help by:

• Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process
• Manage donor flow at temperature screening station to ensure only donors passing temp screen are permitted access.
• Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process
• Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Report possible adverse post-donation physical reactions to the collections staff
• Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested
• Work with Collection team supervisor or charge staff to match donor's blood type with the best product for maximum support of the donation
• May make reminder/collection calls, re-schedule donor appointments and perform follow up activities as directe